Ratih Ratih
Universitas Andalas

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Implementasi Online Single Submission Risk Based Approach (OSS-RBA) di Kota Padang Ratih Ratih; Roni Ekha Putera; Hendri Koeswara
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 8 (2023): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

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Abstract

The research with the title OSS-RBA Implementation in Padang City aims to analyze the implementation of OSS-RBA Policy in Padang City using the Van Meter and Van Horn implementation theory. The implementation of the OSS-RBA policy in the City of Padang has been carried out in accordance with the issuance of the Mayor of Padang Regulation Number 73 of 2021 concerning the Delegation of Authority for the Implementation of Risk-Based Business Licensing and Non-Licensing to the Investment and One Stop Service Office. This research uses descriptive qualitative method with phenomenological type. Research informants were determined by purposive sampling technique with data collection techniques through interviews and documentation. The results of the study indicate that the implementation of the OSS-RBA policy in the city of Padang has not gone well, because several variables according to the Van Meter and Van Horn Theory have not been fully achieved. Variables that have not been achieved consist of 3 variables in the form of standard variables and policy objectives, resource variables, and variables of economic, social, and political conditions. Standardvariables and policy objectives that are not in accordance with the needs of the Padang City DPMPTSP. The second variable is insufficient human resources both in terms of quantity and quality, as well as financial resources in the form of a budget that is not in accordance with the needs of the Padang City DPMPTSP. The third variable is social and political conditions that have not supported the implementation of OSS-RBA in Padang City. The recommendations given by the researcher are intended for the Padang City DPMPTSP Padang City government to provide additional documents and provide training for Padang City DPMPTSP employees regarding the implementation of OSS-RBA in the city of Padang so that the implementation of OSS-RBA policies can run optimally.
Analysis of Implementation of OSS-RBA Policy in Padang City Ratih; Roni Ekha Putera; Hendri Koeswara
Journal of Public Administration and Government Vol. 5 No. 2 (2023)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jpag.v5i2.1006

Abstract

The research entitled Analysis of Implementation of OSS-RBA Policy in Padang City aims to analyze how the implementation of OSS-RBA Policy in Padang City uses the Van Meter and Van Horn implementation theory. The implementation of the OSS-RBA policy in Padang City has been carried out in accordance with the issuance of Mayor of Padang Regulation Number 73 of 2021 concerning Delegation of Authority to Implement Risk-Based Business Licensing and Non-Licensing to the Investment and One- Stop Service Office. This research uses a descriptive qualitative method with a phenomenological type. Research informants were determined by purposive sampling technique with data collection techniques through interviews and documentation. The results of the study indicate that the implementation of the OSS-RBA policy in the city of Padang has not gone well, because several variables according to the Van Meter and Van Horn Theory have not been fully achieved. The variables that have not been achieved consist of 3 variables in the form of standard variables and policy objectives, resource variables, and variables of economic, social and political conditions. Standard variables and policy objectives that are not in accordance with the needs of the Padang City DPMPTSP. The second variable is insufficient human resources both in terms of quantity and quality, as well as financial resources in the form of a budget that is not in accordance with the needs of the Padang City DPMPTSP. The third variable is social and political conditions that have not supported the implementation of OSS-RBA in Padang City. The recommendations given by the researcher are intended for the Padang City DPMPTSP Padang City government to provide additional documents and provide training for Padang City DPMPTSP employees regarding the implementation of OSS-RBA in the city of Padang so that the implementation of OSS-RBA policies can run optimally.
PUBLIC SERVICES MAL IN REALIZING BUREAUCRACY REFORM (CASE STUDY: PUBLIC SERVICES MAL IN PADANG CITY) Ratih, Ratih; Putera, Roni Ekha; Koeswara, Hendri
Kebijakan : Jurnal Ilmu Administrasi Vol. 16 No. 02 (2025): Volume 16 No. 2 Juni 2025
Publisher : Program Magister Ilmu Administrasi dan Kebijakan Publik, Pascasarjana, Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/kebijakan.v16i02.10512

Abstract

This study aims to analyze the implementation of MPP in the city of Padang, seen form perspective of the New Public Service, which is measured from 4 variables of public service motivation offered by Perry and Wise. Public service motivation includes beliefs, values, and attitudes that go beyond personal interests and organizational interests so that later it will encourage an employee to provide satisfactory service. The research method used is qualitative case study with data collection techniques in the form of observation, interviews, and documentation. The results of the study show that the implementation of MPP Services in Oadang City has been enjoyed by the community, although not all services can be carried out by the community in the Padang City Public Service Mall building in accordance with the regulations that were in effect at the beginning of the policy implementation, it was marked that only 5 agencies opened services at MPP Padang City. The findings of this study when analyzed using PSM theory have not been considered effective and efficient because if measured form the motivatiob of public service, especially the variable of implementing commitmen, it is still not running optimally as indicated by the availability of human resources, budget and facilities at MPP in Padang. Based on that, the Padang city DPMPTSP needs to increase the number of human resources, budgets, and available facilities and apply adaptive service to MPP according with the current pandemic condition.