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Implementasi Online Single Submission Risk Based Approach (OSS-RBA) di Kota Padang Ratih Ratih; Roni Ekha Putera; Hendri Koeswara
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 8 (2023): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

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Abstract

The research with the title OSS-RBA Implementation in Padang City aims to analyze the implementation of OSS-RBA Policy in Padang City using the Van Meter and Van Horn implementation theory. The implementation of the OSS-RBA policy in the City of Padang has been carried out in accordance with the issuance of the Mayor of Padang Regulation Number 73 of 2021 concerning the Delegation of Authority for the Implementation of Risk-Based Business Licensing and Non-Licensing to the Investment and One Stop Service Office. This research uses descriptive qualitative method with phenomenological type. Research informants were determined by purposive sampling technique with data collection techniques through interviews and documentation. The results of the study indicate that the implementation of the OSS-RBA policy in the city of Padang has not gone well, because several variables according to the Van Meter and Van Horn Theory have not been fully achieved. Variables that have not been achieved consist of 3 variables in the form of standard variables and policy objectives, resource variables, and variables of economic, social, and political conditions. Standardvariables and policy objectives that are not in accordance with the needs of the Padang City DPMPTSP. The second variable is insufficient human resources both in terms of quantity and quality, as well as financial resources in the form of a budget that is not in accordance with the needs of the Padang City DPMPTSP. The third variable is social and political conditions that have not supported the implementation of OSS-RBA in Padang City. The recommendations given by the researcher are intended for the Padang City DPMPTSP Padang City government to provide additional documents and provide training for Padang City DPMPTSP employees regarding the implementation of OSS-RBA in the city of Padang so that the implementation of OSS-RBA policies can run optimally.
Analysis of Implementation of OSS-RBA Policy in Padang City Ratih; Roni Ekha Putera; Hendri Koeswara
Journal of Public Administration and Government Vol. 5 No. 2 (2023)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jpag.v5i2.1006

Abstract

The research entitled Analysis of Implementation of OSS-RBA Policy in Padang City aims to analyze how the implementation of OSS-RBA Policy in Padang City uses the Van Meter and Van Horn implementation theory. The implementation of the OSS-RBA policy in Padang City has been carried out in accordance with the issuance of Mayor of Padang Regulation Number 73 of 2021 concerning Delegation of Authority to Implement Risk-Based Business Licensing and Non-Licensing to the Investment and One- Stop Service Office. This research uses a descriptive qualitative method with a phenomenological type. Research informants were determined by purposive sampling technique with data collection techniques through interviews and documentation. The results of the study indicate that the implementation of the OSS-RBA policy in the city of Padang has not gone well, because several variables according to the Van Meter and Van Horn Theory have not been fully achieved. The variables that have not been achieved consist of 3 variables in the form of standard variables and policy objectives, resource variables, and variables of economic, social and political conditions. Standard variables and policy objectives that are not in accordance with the needs of the Padang City DPMPTSP. The second variable is insufficient human resources both in terms of quantity and quality, as well as financial resources in the form of a budget that is not in accordance with the needs of the Padang City DPMPTSP. The third variable is social and political conditions that have not supported the implementation of OSS-RBA in Padang City. The recommendations given by the researcher are intended for the Padang City DPMPTSP Padang City government to provide additional documents and provide training for Padang City DPMPTSP employees regarding the implementation of OSS-RBA in the city of Padang so that the implementation of OSS-RBA policies can run optimally.
PUBLIC SERVICES MAL IN REALIZING BUREAUCRACY REFORM (CASE STUDY: PUBLIC SERVICES MAL IN PADANG CITY) Ratih, Ratih; Putera, Roni Ekha; Koeswara, Hendri
Kebijakan : Jurnal Ilmu Administrasi Vol. 16 No. 02 (2025): Volume 16 No. 2 Juni 2025
Publisher : Program Magister Ilmu Administrasi dan Kebijakan Publik, Pascasarjana, Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/kebijakan.v16i02.10512

Abstract

This study aims to analyze the implementation of MPP in the city of Padang, seen form perspective of the New Public Service, which is measured from 4 variables of public service motivation offered by Perry and Wise. Public service motivation includes beliefs, values, and attitudes that go beyond personal interests and organizational interests so that later it will encourage an employee to provide satisfactory service. The research method used is qualitative case study with data collection techniques in the form of observation, interviews, and documentation. The results of the study show that the implementation of MPP Services in Oadang City has been enjoyed by the community, although not all services can be carried out by the community in the Padang City Public Service Mall building in accordance with the regulations that were in effect at the beginning of the policy implementation, it was marked that only 5 agencies opened services at MPP Padang City. The findings of this study when analyzed using PSM theory have not been considered effective and efficient because if measured form the motivatiob of public service, especially the variable of implementing commitmen, it is still not running optimally as indicated by the availability of human resources, budget and facilities at MPP in Padang. Based on that, the Padang city DPMPTSP needs to increase the number of human resources, budgets, and available facilities and apply adaptive service to MPP according with the current pandemic condition.
DISKRESI AKTOR STREET LEVEL BUREAUCRAT PADA IMPLEMENTASI PENDIDIKAN INKLUSIF TK-SMP DI KOTA PADANG Ratih, Ratih; Koeswara, Hendri; Kasmira, Arini; Zein, Siti Sabrina
Responsive: Jurnal Pemikiran Dan Penelitian Administrasi, Sosial, Humaniora Dan Kebijakan Publik Vol 8, No 4 (2025): Responsive: Jurnal Pemikiran Dan Penelitian Administrasi, Sosial, Humaniora Dan
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/responsive.v8i4.67571

Abstract

Penelitian ini berangkat dari ketidakseragaman praktik dalam penyelenggaraan pendidikan inklusif di Kota Padang. Tujuan penelitian yaitu menganalisis mekanisme diskresi guru dan kepala sekolah sebagai street level bureaucracy serta bagaimana komunikasi kebijakan, sumber daya, dan budaya organisasi lokal membentuk variasi implementasi pada  jenjang TK hingga SMP di Kota Padang. Melibatkan 47 informan dari 9 sekolah serta UPTD LDPI, data dikumpulkan melalui wawancara, telaah dokumen, serta observasi. Temuan menunjukkan bahwa meskipun prinsip penerimaan tanpa diskriminasi dipahami secara konsisten, tingkat kesiapan sekolah dan pemahaman praktis terhadap implementasi bervariasi. Para pelaksana memanfaatkan diskresi untuk menyesuaikan layanan dengan kebutuhan anak, dinamika orang tua, serta beban kerja dan kemampuan sekolah. Diskresi yang muncul bukan sekedar respons terhadap tekanan struktural sebagaimana dijelaskan Lipsky, melainkan membentuk  adaptive discretion yakni diskresi reflektif yang mempertimbangkan dilema moral, nilai profesional, dan kepentingan institusional. Pola ini dipengaruhi budaya birokrasi lokal yang menekankan kehati-hatian, harmoni, dan penyelesaian kasus secara situsional, sehingga menghasilkan implementasi yang tidak seragam. Studi ini memperluas teori street level bureaucracy, bahwa diskresi dalam konteks inklusi pendidikan juga merupakan arena negosiasi etis, bukan sekedar respons teknis keterbatasan aturan dan sumber daya. Oleh karena itu, diperlukan SOP, koordinasi lintas jenjang dan penguatan kapasitas agar praktik inklusi menjadi lebih konsisten dan akuntabel. This study stems from the inconsistency of practices in the implementation of inclusive education in Padang City. The objective of this study is to analyze the discretion mechanisms of teachers and principals as street-level bureaucracy and how policy communication, resources, and local organizational culture shape variations in implementation at the kindergarten to junior high school levels in Padang City. Involving 47 informants from 9 schools and the UPTD LDPI, data were collected through interviews, document reviews, and observations. The findings show that although the principle of non-discriminatory acceptance is understood consistently, the level of school readiness and practical understanding of implementation varies. Implementers use discretion to tailor services to children's needs, parental dynamics, and school workload and capabilities. The discretion that emerged was not merely a response to structural pressures as described by Lipsky, but rather formed adaptive discretion, which is reflective discretion that considers moral dilemmas, professional values, and institutional interests. This pattern was influenced by the local bureaucratic culture that emphasized caution, harmony, and situational case resolution, resulting in inconsistent implementation. This study expands on the theory of street-level bureaucracy, arguing that discretion in the context of educational inclusion is also an arena for ethical negotiation, not merely a technical response to regulatory and resource constraints. Therefore, standard operating procedures (SOPs), cross-level coordination, and capacity building are needed to make inclusion practices more consistent and accountable.