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All Journal RESLAJ: Religion Education Social Laa Roiba Journal
Vincentia Stephani
Universitas Pembangunan Nasional ‘Veteran’ Jawa Timur
Religion Economics, Econometrics & Finance Education Environmental Science Social Sciences

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Komunikasi Krisis: Kunci Hubungan dan Ketahanan Organisasi Vincentia Stephani; Farikha Rachmawati
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 5 (2025): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i5.6066

Abstract

The media industry today faces significant challenges in managing internal communication, especially during crises. Effective communication is crucial to maintaining stability and ensuring the continuity of organizational operations. This study aims to examine the influence of organizational employee relationship and organizational resilience restoration on internal crisis communication in media companies in Surabaya. A total of 116 respondents were selected using a non-probability sampling technique, specifically purposive sampling. Data were collected through questionnaires and interviews, with the questionnaire results analyzed using Smart PLS 3.0. The findings indicate that both organizational employee relationship and organizational resilience restoration significantly influence internal crisis communication in media companies in Surabaya.
Co-Authors Farikha Rachmawati