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Pengaruh Tunjangan Kinerja terhadap Kinerja Pegawai pada Kantor Kecamatan Pitumpanua Kabupaten Wajo Lisnawati Lisnawati; Burhanuddin Burhanuddin; Ekayani Burhanuddin
Journal of Research and Development on Public Policy Vol. 5 No. 1 (2026): Maret: Journal of Research and Development on Public Policy
Publisher : Lembaga Pengkajian Dan Pengembangan Sumberdaya Pembangunan (lppsp)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58684/jarvic.v5i1.186

Abstract

This study was conducted to examine the overview of the influence of performance allowances on employee performance. The main objective of this research is to analyze the extent to which performance allowances affect employee performance at the Pitumpanua District Office in Wajo Regency. This research employs a census method with a descriptive study design. Data collection techniques used include observation, documentation, and questionnaires. The population of this study consists of employees at the Pitumpanua District Office, Wajo Regency. Both descriptive and inferential statistical analysis techniques were applied to analyze the data. The study's results reveal that both performance allowances and employee performance at the Pitumpanua District Office fall within the "very good" category. Furthermore, the study found that performance allowances have a positive and significant effect on employee performance at the Pitumpanua District Office, Wajo Regency. These findings highlight the important role of performance allowances in enhancing employee performance within the district government office.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah PT. Bank Mega Cabang Sengkang Ekayani Burhanuddin; Maspawati Tokang; Erna Erna
MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Vol. 2 No. 4 (2024): Oktober : MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/muqaddimah.v2i4.1052

Abstract

this article is the result of an analysis of customer satisfaction with PT. Bank Mega Sengkang branch. In connection with this, how do customers get the service they expect with the provision of services from staff or employees so that customers feel happy and their wishes are fulfilled. Therefore, this study aims to show the significance of the influence of service quality on customer satisfaction. In analyzing the data, descriptive analysis was used which contained the distribution of items from each variable, then simple linear regression analysis and hypothesis tester. From the results of the tester with simple linear regression and partial regression analysis, it was shown that the simultaneous variable of Service (X) to customer satisfaction (Y) indicated by the R square value was 0.462. This figure shows that the simultaneous variable Service (X) used in this regression equation contributes to customer satisfaction (Y) of 46.2% while the remaining 53.8% is explained by other factors that are not included in this study. Based on the results of this study, it was concluded that customer satisfaction had a significant and partially positive effect on the increase in the number of customers at PT. Bank Mega Sengkang branch.