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Optimizing Competitive Advantage through Innovation Culture Based on Individual Performance with Quality of Work Life as a Moderator Adya Hermawati; Endang Fatmawati; Rizki Dwi Ariyanto; Teguh Setiawan Wibowo
Image : Jurnal Riset Manajemen Vol. 13 No. 2 (2025): May 2025 - October 2025
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2025.150

Abstract

In the ever-evolving landscape of the tourism industry, small and medium-sized enterprises (SMEs) have emerged as vital contributors to economic growth and sustainability. This literature review, conducted in the past, delved into the intricate dynamics surrounding competitive advantage within SMEs operating in the tourism sector. Specifically, it explored the pivotal roles of innovation culture, individual performance, and the moderating influence of quality of work life (QWL) in optimizing competitive advantage. In the pursuit of conducting a thorough literature review, our research methodology encompasses a multifaceted approach designed to ensure the acquisition of high-quality data sources and the rigorous evaluation of pertinent studies. The review identified gaps, including a need for more empirical research and an exploration of contextual variations. Furthermore, the review underscored the significance of individual performance in SMEs. It highlighted the intrinsic motivation, job satisfaction, and competencies that propel employees to excel, ultimately contributing to the organization's competitive positioning. Quality of work life as a moderator emerged as a critical factor in enhancing innovation culture and individual performance. A theoretical framework was developed to address these gaps, outlining the interplay between innovation culture, individual performance, QWL, and competitive advantage. This framework offers guidance for future empirical investigations and provides a roadmap for leveraging these critical elements to bolster the competitiveness and sustainability of SMEs in the tourism sector.
Effect of Demand-Abilities Fit and Need-Supplies Fit on Performance With Organizational Citizenship Behavior as Mediator at Bung Karno Library Blitar Christina Nomy Okthaviana; Adya Hermawati; Choirul Anam
Journal of Management Research and Studies Vol. 4 No. 1: January - June (2026)
Publisher : Optima Science

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Abstract

This study aims to examine the effect of Demand-Abilities Fit and Need-Supplies Fit on Employee Performance and to analyze the mediating role of Organizational Citizenship Behavior (OCB). The study was conducted among employees of UPT Perpustakaan Proklamator Bung Karno Blitar. The total number of employees was 117, of which 84 were included as the research sample. The sampling technique applied was probability sampling using the proportional sampling method based on work units. Primary data were collected through questionnaires and supported by relevant secondary data. Data analysis employed Partial Least Squares-Structural Equation Modeling (PLS-SEM) using SmartPLS version 4.0. The results indicate that Demand-Abilities Fit does not significantly affect employee performance. In contrast, Need-Supplies Fit has a positive and significant effect on employee performance. Demand-Abilities Fit and Need-Supplies Fit both have a positive and significant effect on OCB. Furthermore, OCB has a positive and significant effect on employee performance. Mediation testing reveals that OCB fully mediates the relationship between Demand-Abilities Fit and employee performance, while it partially mediates the relationship between Need-Supplies Fit and employee performance.
The Effect of Human Capital and Quality of Work Life on Employee Performance Moderated by Organizational Support Abdan Yahya Fareza; Adya Hermawati; Wahju Wulandari
Journal of Management Research and Studies Vol. 4 No. 1: January - June (2026)
Publisher : Optima Science

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Abstract

The purpose of this study is to determine the effect of Human Capital and Quality of Work Life on Employee Performance, moderated by Organizational Support (A Study of Employees at CV. COOL CLEAN in Malang City). The population in this study consists of permanent employees at CV. COOL CLEAN in Malang City. The sampling technique used in this study is “Non-Probability Sampling,” and the sampling method employed is saturation sampling. The sample size for this study is 96 respondents. Data were analyzed using the Smart Partial Least Squares (PLS) software. The results of the study indicate that (1) Better human capital contributes to employee performance. (2) A low quality of work life has not yet contributed to improved employee performance. (3) Better organizational support contributes to employee performance. (4) Increased organizational support has not yet been able to optimize the influence of human capital on employee performance. (5) Organizational support acts as a moderator but has not yet been able to strengthen the influence of Quality of Work Life on employee performance.