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Fenomena Quiet Quitting pada Tenaga Kesehatan dalam Konteks Lingkungan Kerja dan Motivasi Intrinsik: Scoping Review Adistya Nugraha F.; Herin Mawarti; Nasrudin Wangi; Ade Armada Sutedja
Jurnal Kesehatan Amanah Vol. 9 No. 2 (2025): Jurnal Kesehatan Amanah
Publisher : Universitas Muhammadiyah Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57214/jka.v9i2.927

Abstract

Hospitals are currently facing a serious challenge with the phenomenon of quiet quitting, in which employees perform only minimal tasks without active engagement in their work. This situation has the potential to lower the quality standards of healthcare services and increase the risks of burnout and turnover. The aim of this scoping review is to map work environment factors, the role of intrinsic motivation, and indicators of quiet quitting among healthcare professionals. The method applied in this review followed the Arksey and O’Malley framework and adhered to PRISMA-ScR guidelines. Relevant articles were searched in PubMed, Scopus, and ProQuest databases using specific keywords, screened based on inclusion and exclusion criteria, and analyzed narratively. The results showed that out of 772 identified articles, only 7 met the eligibility criteria and were included for review. The findings revealed that excessive workload, lack of organizational support, weak leadership, role ambiguity, and negative organizational culture are dominant work environment factors consistently linked to quiet quitting. Psychosocial aspects such as burnout and poor work–life balance further reinforce this tendency. On the other hand, intrinsic motivation particularly meaning at work, autonomy, a sense of relatedness, and opportunities for growth emerged as protective elements that can reduce the risk of minimal engagement. Indicators of quiet quitting include low involvement, lack of initiative, limited communication, and performing only tasks stated in formal contracts. The discussion highlights that this phenomenon negatively affects patient care quality, decreases job satisfaction, and increases turnover intention. Therefore, healthcare organizations need to create a supportive work environment, strengthen intrinsic motivation, and provide managerial interventions that promote psychological well-being and autonomy at work as preventive strategies.
Digital Transformation as Part of Hospital Marketing Strategy: Literature Review Dyah Ayu Masita; Muhammad Zulfikar Asumta; Herin Mawarti; Achmad Zakaria
Indonesian Journal of Global Health Research Vol 7 No 2 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i2.5218

Abstract

The number of clients of advanced communication instruments proceeds to extend, so most showcasing techniques utilize different web stages and social media. Advanced media is utilized as a shape of promoting communication not as it were by item fabricating companies but moreover by the healthcare segment, especially hospitals. Advanced change within the healthcare division is executed through a technology-based approach to move forward patient-centered healthcare administrations. The reason of this writing survey is to depict advanced change as portion of promoting methodology. This article employments the writing audit strategy to survey writing distributed in English and Indonesian. The taking after databases were utilized for the writing look: Pubmed, ProQuest, ScieneDirect, and Google Researcher. The information utilized in this consider are auxiliary information. This implies that they were not obtainedfrom coordinate perception, but or maybe from ponders conducted by past analysts. Healing centers must lock in in computerized change, counting compelling advanced promoting, to advance therapeutic administrations as portion of commerce development, give quality restorative administrations, and guarantee understanding fulfillment. Social media could be a computerized promoting stage broadly utilized by healthcare organizations.