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All Journal Jurnal Manajemen Maranatha
Meily Margaretha
Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Brawijaya
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Kepemimpinan transformasional, kualitas kehidupan kerja, dan organizational citizenship behavior: Motivasi kerja sebagai mediasi Desi Tri Kurniawati; Meily Margaretha
Jurnal Manajemen Maranatha Vol 24 No 1 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v24i1.10034

Abstract

This research aimed to investigate the direct and indirect impact of transformational leadership and quality of work life on organizational citizenship behavior OCB, with work motivation as a mediator. An explanatory method was adopted to examine the relationship between antecedent, mediator, and consequences, with seven hypotheses being tested. A total of 216 employees from the St. Regis Hotel in Bali were selected as the participants using a simple random sampling. Data were analyzed using SEM-PLS, which included conducting validity and reliability tests through algorithm methods, followed by hypothesis testing using bootstrapping. The results of the analysis showed that transformational leadership directly impacted OCB. When work motivation acts as a mediator, transformational leadership significantly affects OCB. While QWL did not directly affect increasing OCB, its relationship with OCB became significant when work motivation was introduced as a mediator.
Co-Authors Desi Tri Kurniawati