Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
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This Author published in this journals
All Journal Escalate : Economics and Business Journal
Jimmy Ignatius
STIE IBMT Surabaya
Economics, Econometrics & Finance

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The Influence of Organizational Culture and Work Discipline on Employee Performance at PT Global Putra International Surabaya Alfu Roshid Ubaidillah; Jimmy Ignatius; Ageng Pratiwi
Escalate : Economics and Business Journal Vol. 4 No. 3 (2026): Escalate : Economics and Business Journal
Publisher : Takaza Innovatix Labs Ltd.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/escalate.v4i3.588

Abstract

Employee performance is an important factor in supporting organizational success, so a strong organizational culture and good work discipline are needed to increase productivity. This study aims to analyze the influence of organizational culture and work discipline on employee performance at PT Global Putra International Surabaya. The study used a quantitative method with an associative approach, involving all 30 employees as samples through a total sampling technique. Data were collected using a Likert-scale questionnaire and analyzed using multiple linear regression analysis supported by validity, reliability, normality, multicollinearity, coefficient of determination, t-test, and F-test tests. The results showed that organizational culture and work discipline had a significant effect on employee performance, both partially and simultaneously, with a coefficient of determination of 53.6%, indicating that both variables were able to explain 53.6% of the variation in employee performance, while the rest was influenced by other factors outside the study. This study concluded that strengthening organizational culture and improving work discipline are important factors in improving employee performance. These findings provide practical implications for companies to strengthen organizational values ​​and implement work discipline consistently as an effort to improve the effectiveness of human resource management
The Influence of Price and Product Quality on Customer Satisfaction at Bakwan Andika MSMEs in Sidoarjo Nadhya Meri Mustikadewi; Jimmy Ignatius; Ageng Pratiwi
Escalate : Economics and Business Journal Vol. 4 No. 3 (2026): Escalate : Economics and Business Journal
Publisher : Takaza Innovatix Labs Ltd.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/escalate.v4i3.595

Abstract

Increasingly fierce competition in the culinary MSME sector requires business actors to implement pricing strategies and maintain product quality to increase customer satisfaction. This study aims to analyze the effect of price and product quality on customer satisfaction at Bakwan Andika UMKM in Sidoarjo. The study used a quantitative approach with a survey method, involving 55 respondents selected through a purposive sampling technique. Data were collected using a questionnaire and analyzed using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, coefficient of determination, and t-tests and F-tests. The results showed that price and product quality each had a positive and significant effect on customer satisfaction, and simultaneously both variables also had a significant effect on customer satisfaction. The coefficient of determination (R²) value of 83.3% indicates that variations in customer satisfaction can be explained by price and product quality variables, while the remaining 16.7% is influenced by other factors outside the research model. These findings indicate that pricing that is in accordance with the value received by customers and consistency in maintaining product quality are important factors in increasing customer satisfaction. Therefore, MSMEs need to optimize these two aspects as a strategy to maintain competitiveness and encourage business sustainability.
Co-Authors Ageng Pratiwi Alfu Roshid Ubaidillah Nadhya Meri Mustikadewi