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All Journal JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) Eduvest - Journal of Universal Studies
Hamdhani, Rofiqa Marta
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Aerospace Engineering Computer Science & IT Decision Sciences, Operations Research & Management Health Professions Neuroscience Social Sciences

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The Analysis of the Licensing System in Healthcare Worker Practice License Services in Lumajang Regency Setiawan, Galih Wahyu; Hamdhani, Rofiqa Marta; Hayat, Hayat
JPAP: Jurnal Penelitian Administrasi Publik Vol. 11 No. 1 (2025): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

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Abstract

Licensing Practice Licenses (SIP) for healthcare workers is crucial in ensuring the legality and quality of healthcare services provided to the community. Lumajang Regency, one of Indonesia's regions, has various regulations and procedures related to the issuance of SIP that follow national rules and regional policies. This research aims to explore and analyse the SIP licensing process in Lumajang Regency using the literature review method from several references available in SINTA journals. The literature review method is conducted to obtain a comprehensive picture of the challenges, policies, and regulations related to SIP issuance for healthcare workers. The research results indicate several factors influencing the licensing process, including administrative constraints, compliance with regulations, and regional policy support. This research is expected to contribute to the development of more effective health worker licensing policies in Lumajang Regency.
The Effect of Features, Application Duration and Quality of Practice License Services on Health Worker Satisfaction Hamdhani, Rofiqa Marta; Muchsin, Slamet; Kurniati, Rini Rahayu
Eduvest - Journal of Universal Studies Vol. 5 No. 8 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i8.52026

Abstract

The Practice License (SIP) is an official acknowledgment of healthcare professionals’ competence and serves as a regulatory tool to ensure patient safety and high service standards. The addition of a submission duration feature is expected to accelerate the SIP issuance process and improve the overall quality of licensing services. This study aims to analyze the effects of submission duration and service quality on healthcare professionals’ satisfaction, both individually and simultaneously, and to determine which factor has the strongest influence. A quantitative approach was applied, using questionnaires for data collection and SPSS version 24 for data analysis. From a total population of 443 healthcare professionals who applied for a SIP via the e-Simpadu system between January 2 and October 31, 2024, a sample of 210 respondents was selected using Slovin’s formula. Multiple linear regression analysis was used. The partial test showed that submission duration (t = 16.088) and service quality (t = 9.226) both had significant effects, with t-values exceeding the critical t-table value of 1.971. Simultaneously, both variables significantly influenced satisfaction (F = 689.329 > 3.00; sig = 0.00). Among the two, submission duration was the most dominant factor, contributing 56.62% (β = 0.627), while service quality contributed 30.28%.
Co-Authors Hayat Rini Rahayu Kurniati Setiawan, Galih Wahyu Slamet Muchsin