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All Journal Jurnal Mahasiswa Sistem Informasi (JMSI) Journal of Multimedia Trend and Technology
Bachtiar, Fadli
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Arts Computer Science & IT Education Languange, Linguistic, Communication & Media

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AUDIT SISTEM INFORMASI CHIKO PETSHOP: ANALISIS MASALAH DAN IMPLEMENTASI FRAMEWORK COBIT UNTUK PENINGKATAN KINERJA Bachtiar, Fadli; Ismail Alfi Firmansyah; Septiana Widya Saputri; Al Dina Fatmawati; Dhanar Intan Surya Saputa
Jurnal Mahasiswa Sistem Informasi (JMSI) Vol. 6 No. 2 (2025): Jurnal Mahasiswa Sistem Informasi (JMSI)
Publisher : Program Studi DIII Sistem Informasi - Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/jmsi.v6i2.9194

Abstract

Sistem informasi berperan penting dalam mendukung kegiatan operasional Chiko Petshop. Audit Sistem Informasi menjadi langkah penting untuk memastikan sistem yang digunakan dalam aktivitas bisnis berjalan secara optimal dan aman. Studi ini dilakukan di Chiko Petshop, yang menghadapi sejumlah tantangan seperti ketidaktepatan pengelolaan stok, keterbatasan fitur sistem, akses pengguna yang terbatas, serta ancaman kehilangan data akibat backup yang masih dilakukan secara manual. Penelitian menggunakan kerangka kerja COBIT dengan fokus pada proses DSS01, DSS03, APO12, dan BAI03 guna menilai tingkat kapabilitas sistem. Metode yang digunakan meliputi wawancara, analisis proses bisnis, serta penilaian berdasarkan skala COBIT. Hasil menunjukkan bahwa sistem saat ini berada pada level 1 (Dilaksanakan), sedangkan kondisi idealnya berada pada level 3 (Diterapkan). Rekomendasi perbaikan mencakup otomatisasi stok, penjadwalan backup data, pengembangan sistem yang mendukung banyak pengguna, dan pengujian berkala. Penerapan rekomendasi ini diharapkan dapat meningkatkan keandalan sistem dan mendukung pertumbuhan usaha, khususnya pada sektor petshop.
Effectiveness of QRIS Implementation in Supporting Digital Transactions for MSMEs Bachtiar, Fadli; Firmansyah, Ismail Alfi; Fikri, Angger Rizalul
Journal of Multimedia Trend and Technology Vol. 4 No. 3 (2025): Journal of Multimedia Trend and Tehcnology
Publisher : Universitas Amikom Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35671/jmtt.v4i3.100

Abstract

This study evaluates the effectiveness of QRIS implementation for MSMEs by examining its impact on transaction efficiency, business growth, financial transparency, customer adoption, and challenges encountered. Data were gathered using structured questionnaires and analyzed using descriptive statistics as part of a quantitative descriptive approach. The results show that QRIS positively impacts MSME performance. More than 90% of respondents believed that QRIS enables digital payments, and 61.3% of respondents embraced QRIS primarily for transaction simplicity. In terms of company success, 80.7% of respondents said that the number of transactions increased, with 35.5% reporting notable increases and 45.2% reporting just modest gains. With 96.8% of respondents saying that QRIS helps or substantially helps with transaction recording, it also promotes financial transparency. Given that 48.4% of their consumers noted that only 40–70% of them utilize QRIS, the frequency of consumer use remains moderate. Notwithstanding the advantages, a number of obstacles still exist, such as erratic internet connections (35.5%), a lack of consumer adaptation (22.6%), technical malfunctions (16.1%), and worries about Merchant Discount Rate (MDR) costs, which over half of MSMEs said were onerous. In conclusion, QRIS has proven effective in supporting MSMEs' digital transformation, yet improvements in infrastructure, customer education, and fee structures are required to maximize its impact.
Co-Authors Al Dina Fatmawati Dhanar Intan Surya Saputa Fikri, Angger Rizalul Firmansyah, Ismail Alfi Ismail Alfi Firmansyah Septiana Widya Saputri