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All Journal MDP Student Conference
Ugrasena, Anak Agung
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering

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Analisis Metode dan Proses Pengembangan Knowledge Management System: Sebuah Tinjauan Literatur Sistematis Ursia, Axel Theo Winata; Ugrasena, Anak Agung; Lim, Steven; Farisi, Ahmad
MDP Student Conference Vol 4 No 1 (2025): The 4th MDP Student Conference 2025
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v4i1.11294

Abstract

Pl The Information System plays a crucial role in managing and optimizing organizational assets to achieve strategic goals. One method used to enhance the effectiveness of information systems is the Knowledge Management System (KMS), which aids in managing resources such as information technology, management, and finance. This study examines KMS using the Systematic Literature Review (SLR) approach on 15 relevant journals. The analysis reveals that knowledge-sharing systems are the most developed KMS process (40%), facilitating the dissemination of explicit and tacit knowledge. The Tiwana framework dominates (53.33%) due to its flexibility and systematic stages, while web-based KMS is the preferred choice (80%) for its accessibility. Additionally, discussion forums are the most advanced feature (66.67%), supporting real-time communication and knowledge archiving. This study highlights the latest trends in KMS development and proposes the integration of artificial intelligence (AI) and machine learning (ML) to enhance its effectiveness.
Co-Authors Farisi, Ahmad Steven Lim, Steven Ursia, Axel Theo Winata