<![CDATA[Pengembangan sumber daya manusia penting bagi sumber daya manusia dalam organisasi yang sering kali dihadapi ketidakpastian tugas dan tanggung jawab mereka. Pelatihan menjadi salah satu aspek pengembangan sumber daya manusia untuk membantu menyeimbangkan tuntutan pekerjaan dan kemampuan yang mereka miliki. Pekerja Sosial Masyarakat Dinas Sosial Kota Cirebon menjadi salah satu elemen penting dalam sumber daya manusia yang dimiliki Dinas Sosial Kota Cirebon. Sebagai bagian dari sumber daya manusia Dinas Sosial Kota Cirebon, Pekerja Sosial Masyarakat (PSM) wajib mengikuti pelatihan. Akan tetapi, ditemukan dismilaritas antara latar belakangi pelatihan dengan implementasi pelatihan yang dilakukan oleh Dinas Sosial Kota Cirebon dan juga tidak dilakukannya evaluasi atas pelaksanaan pelatihan tersebut. Penelitian ini bertujuan untuk mengetahui tahapan pelatihan yang dilakukan oleh Dinas Sosial Kota Cirebon kepada Pekerja Sosial Masyarakat sebagai peserta pelatihan tersebut. Metode yang digunakan melalui pendekatan kualitatif deskriptif dengan mengumpulkan data melalui wawancara secara mendalam, dokumentasi, dan observasi kepada pegawai dan anggota Pekerja Sosial Masyarakat Dinas Sosial Kota Cirebon. Informan dipilih karena terlibat dalam proses dan pelaksanaan pelatihan tersebut. Perolehan data diolah secara triangulasi dan pemaparan data secara non statistik melalui narasi yang memuat makna, pengalaman, dan perspektif subjek penelitian. Hasilnya ditemukan bahwa Dinas Sosial Kota Cirebon belum melakukan pelatihan sesuai tahapan yang komprehensif sehingga hasil pelatihan tidak optimal. Human resource development is important for human resources in organizations that often face uncertainty in their tasks and responsibilities. Training becomes one of the aspects of human resource development to help balance the demands of work and the abilities they possess. Community Social Workers (PSM) at the Cirebon City Social Service are one of the important elements in the human resources of the Cirebon City Social Service. As part of the human resources of the Cirebon City Social Service, Community Social Workers (PSM) are required to undergo training. However, a dissimilarity was found between the background of the training and the implementation of the training conducted by the Cirebon City Social Service, and there was also no evaluation of the training implementation. This research aims to understand the stages of training conducted by the Cirebon City Social Service for Community Social Workers as participants in the training. The method used was a descriptive qualitative approach by collecting data through in-depth interviews, documentation, and observation of the employees and members of the Community Social Workers at the Cirebon City Social Service. Informants were chosen because they were involved in the process and implementation of the training. Data collection was processed through triangulation and non-statistical data presentation via narratives that encompass the meaning, experiences, and perspectives of the research subjects. The results showed that the Cirebon City Social Service had not conducted training according to comprehensive stages, resulting in suboptimal training outcomes.]]>
