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All Journal Journal of Information Systems and Informatics Jurnal Teknik Informatika (JUTIF)
Latif, Imam Sofarudin
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Computer Science & IT

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Technology Acceptance Model TAM using Partial Least Squares Structural Equation Modeling PLS- SEM Latif, Imam Sofarudin; Saputro, Rujianto Eko; Barkah, Azhari Shouni
Journal of Information System and Informatics Vol 7 No 2 (2025): June
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v7i2.1104

Abstract

The rapid advancement of digital technologies necessitates a deeper focus on user acceptance and satisfaction, particularly within the framework of the Technology Acceptance Model (TAM), analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). This systematic literature review examines 36 articles published between 2020 and 2025, revealing that factors such as trust, system quality, perceived enjoyment, service quality, and technological self-efficacy significantly influence user satisfaction. These external variables enhance the explanatory power of TAM, providing a richer understanding of user interactions with digital platforms such as e-commerce, e-learning, and mobile banking. PLS-SEM's ability to manage model complexity, non-normal data distributions, and interrelated constructs further validates its suitability for this research. The findings suggest that integrating these external factors improves both the theoretical and practical aspects of TAM in the context of technology adoption. Future research could explore additional industry-specific applications for emerging technologies.
User Acceptance Analysis of SINAGA Digital Attendance System Using Integrated UTAUT and SCT Models with PLS-SEM for Civil Servants in Purbalingga Regency Latif, Imam Sofarudin; Saputro, Rujianto Eko; Barkah, Azhari Shouni
Jurnal Teknik Informatika (Jutif) Vol. 7 No. 2 (2026): JUTIF Volume 7, Number 2, April 2026
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2026.7.2.5584

Abstract

This study combines two main theories, namely the Unified Theory of Acceptance and Use of Technology (UTAUT) and Social Cognitive Theory (SCT), to analyze the level of user acceptance of the SINAGA digital attendance system among civil servants in Purbalingga Regency. This study aims to identify factors that influence technology adoption through an integrated UTAUT approach with SCT moderation, particularly self-efficacy. The method used was a survey of 102 respondents, with analysis using Partial Least Squares-Structural Equation Modeling (PLS-SEM) involving testing of outer and inner models through the Slovin approach. The results show that factors such as Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), and Facilitating Conditions (FC) significantly influence Behavioral Intention (BI). Self-Efficacy (SE) and Outcome Expectancy (OE) also act as moderating factors that strengthen the relationship between PE and BI, as well as EE and BI. With an R2 value of 78%, this model has a high explanatory power regarding users' behavioral intentions in adopting the system. This study contributes to the development of technology acceptance theory in the public sector, particularly for e-government systems, and suggests improving users' digital competence and optimizing infrastructure to support further technology acceptance with the integration of artificial intelligence (AI) technology in the system for more efficient dynamic monitoring. The main contribution of this research is the development of digital systems within the Indonesian government, in line with the sustainability of technology adoption in the public sector.
Co-Authors Azhari Shouni Barkah Rujianto Eko Saputro