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Patologi Birokrasi dalam Pelayanan Publik: Studi Literatur terhadap Dampak dan Upaya Penanggulangannya Alshadiqa, Salma Afal; Ningsih, Rista; Wahyuni, Rina; Slipilia, Intan
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 2, No 12 (2025): July 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

This study aims to examine the forms of bureaucratic pathology that occur in public services in Indonesia, as well as to analyze their impact on service quality and formulate strategies for overcoming them. This study uses a literature study method with a qualitative descriptive approach. Data were obtained from various relevant scientific articles, books, and research reports, especially those published between 2021 and 2024. The results of the study show that bureaucratic pathology in Indonesia is still systemic and complex, including corrupt practices, slow and discriminatory services, complicated procedures, and low transparency and accountability. Bureaucratic pathology has a significant impact on the declining quality of public services and public trust in the government. To overcome this, comprehensive bureaucratic reform is needed through simplifying procedures, increasing the capacity of the apparatus, transforming organizational culture, and consistently implementing the principles of good governance.
DINAMIKA KEPEMIMPINAN DALAM PENGAMBILAN KEPUTUSAN CEPAT DI BADAN PENANGGULANGAN BENCANA DAERAH ( BPBD) PROVINSI SUMATERA BARAT Meisya Saharyani, Zahra; Syamsir; Dewiayus Khasturi, Teraya; Wahyuni, Rina; Ningsih, Rista; Afal Alshadiqa, Salma; Ramadhani, Suci
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 No. 2, Juni 2026 Release
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.47746

Abstract

This study aims to analyze leadership dynamics in rapid decision-making within the Regional Disaster Management Agency (BPBD) of West Sumatra Province. The background of this research is based on the high level of disaster vulnerability in the region, which requires adaptive and responsive leadership in emergency situations. This research employs a qualitative descriptive approach using observation, interviews, and documentation techniques. The findings reveal that leadership in emergency situations is characterized by the ability to manage time pressure, limited information, and cross-sector coordination. Furthermore, the implementation of collaborative and transformational leadership plays a significant role in improving decision-making effectiveness. These findings indicate that leadership flexibility and communication skills are key factors in successful disaster management.Keywords: leadership; decision making; disaster management; BPBD; collaboration