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All Journal International Journal of Technology and Education Research
Muhammad Saiful Islam
Unknown Affiliation
Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Other

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Mediation Of Tanjung Priok Port Workers' Conflict With Communication Strategy (Case Study PT. Temas Port Temas Jakarta) Muhammad Saiful Islam
International Journal of Technology and Education Research Vol. 3 No. 02 (2025): April - June, International Journal of Technology and Education Research (IJET
Publisher : International journal of technology and education research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijeter.v3i02.1764

Abstract

Labor wage issues often lead to industrial disputes that can disrupt operational stability in companies, including in the maritime logistics sector. PT Temas, a company engaged in sea transportation, faced a labor wage conflict that required effective communication strategies to resolve. This study aims to analyze the public relations communication strategy used by PT Temas as a means of mediating wage-related labor conflicts. Using a qualitative case study approach, the research reveals that transparent communication, involvement of labor representatives, and consistent dissemination of company policies were essential in reducing tensions and reaching a resolution. The findings indicate that public relations communication strategies play a vital role in conflict mediation, ensuring not only the continuity of operations but also improving industrial relations within the company.
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