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All Journal Dinasti International Journal of Education Management and Social Science Jurnal Manajemen Mandiri Saburai (JMMS)
Simarmata, Andre Yosafat
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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Analysis of Warehouse’s Performance (Shipping, Order Picking, Storage, Putaway, Receiving) to Achieve Effective and Efficient Performance (Financial, Productivity, Utilization, Quality, Cycle Time) Simarmata, Andre Yosafat; Simarmata, Juliater
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 3 (2024): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i3.2412

Abstract

Warehousing plays a pivotal role in ensuring the smooth flow of materials and spare parts to support production processes. The efficiency and reliability of warehouse operations significantly impact overall company operations, enhancing their reliability, effectiveness, and efficiency. Achieving optimal performance relies on various interconnected factors, with one crucial aspect being the enhancement of warehouse performance. Employing methodologies such as Analytical Hierarchical Process (AHP), Key Performance Indicators (KPIs), and Standard Normalization (S-NORM) aids in data processing and evaluation. For instance, PT XYZ Café Indonesia's warehouse in Jakarta utilizes 25 KPIs, divided into categories like Receiving, Putaway, Storage, Order Picking, and Shipping, each containing 5 KPIs. Analysis reveals 10 KPIs in the green category, signaling satisfactory performance, while 11 fall into the yellow category, indicating areas for improvement, and 4 are in the red category, signifying critical areas requiring immediate attention. Utilizing the S-Norm De Boer method for performance evaluation, the Jakarta warehouse achieves a performance index of 93.20335, meeting expected performance levels. However, there's a need for targeted improvements in KPIs categorized as yellow or red to enhance overall warehouse efficiency and effectiveness. Keywords : Efficient; AHP; KPI; Warehouse; Effective ; S-No
ANALYSIS OF FACTORS INFLUENCING IMPORT DOCUMENT DELAYS AND THEIR IMPACT ON STORAGE AND DEMURRAGE COSTS AT PT ALSTOM GRID INDONESIA Simarmata, Andre Yosafat; Simarmata, Juliater
JMMS - JURNAL MANAJEMEN MANDIRI SABURAI Vol 9, No 2 (2025): JMMS-JURNAL MANAJEMEN MANDIRI SABURAI
Publisher : Universitas Sang Bumi Ruwa Jurai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24967/jmms.v9i2.4460

Abstract

This study aims to analyze the factors that cause delays in import documentation and their impact on storage and demurrage costs at PT Alstom Grid Indonesia. Delays in customs clearance and document submission often generate significant financial losses for the company due to additional port charges. The research employed a qualitative method with an exploratory approach, supported by descriptive data. Data were collected through questionnaires, interviews, observations, and company document archives. The Fishbone Diagram and 5 Why Keys analysis were applied to identify the root causes of import documentation delays. The findings imply that improving interdepartmental coordination, strengthening employee training, and ensuring consistent compliance with standard operating procedures are critical to minimizing import documentation delays. By addressing these root causes, PT Alstom Grid Indonesia can reduce avoidable logistics costs and improve efficiency in international trade operations.
Co-Authors Juliater Simamarta