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All Journal Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Journal of Regional Public Administration
Putri, Lisna Mutiara
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Social Sciences

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IMPLEMENTASI PROGRAM SIPAJAKDADI DALAM PELAYANAN INFORMASI KEPESERTAAN PENERIMA BANTUAN IURAN JAMINAN KESEHATAN DAERAH DI KABUPATEN SUMEDANG Setiawan, Edi; Putri, Lisna Mutiara
Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Vol 12, No 1 (2025): Dinamika
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/dak.v12i1.17710

Abstract

Sistem Informasi Pelayanan Jaminan Kesehatan Daerah Daftar Di tempat (SIPAJAKDADI) adalah pelayanan kepesertaan Penerima Bantuan Iuran Jaminan Kesehatan Daerah (PBI-JK) yang diselenggarakan Dinas Sosial Kabupaten Sumedang berdasarkan keputusan Bupati Sumedang Nomor 440/Kep.210DINSOSPPPA/2018 tentang perubahan atas keputusan Bupati Sumedang Nomor 440.Kep.461-DinsosPPPA/2017. SIPAJAKDADI merupakan pelayanan kepesertaan PBI-JK cara baru berbasis IT yang lebih efektif dan efisien. Tujuan dari penelitian ini adalah untuk mengetahui bagaimana pelaksanaan pelayanan informasi PBI JK melalui aplikasi SIPAJAKDADI dan untuk mengetahui apa saja kendala serta upaya dalam pelaksanaannya. Metode penelitian yang digunakan dalam penelitian ini, yaitu metode penelitian kualitatif dengan penentuan informan menggunakan purposive sampling dan teknik pengumpulan data yang digunakan, yaitu studi kepustakaan dan studi lapangan yang terdiri dari observasi, wawancara, dokumentasi dan triangulasi, serta teknik pengolahan data yang digunakan adalah teknik analisis data. Penelitian ini menggunakan satu variabel yang berpedoman pada teori Edward III yang menjadi pengukuran keberhasilan implementasi kebijakan yaitu Komunikasi, Sumber Daya, Disposisi dan Struktur Birokrasi. Hasil penelitian menunjukkan bahwa penerapan pelayanan informasi PBI JK melalui aplikasi SIPAJAKDADI dapat dikatakan cukup baik. Namun masih terdapat beberapa kendala yang terjadi seperti dalam anggaran untuk pengembangan aplikasi, jaringan, dan masih kurangnya sosialisasi yang dilakukan kepada masyarakat terkait alur pendaftaraan PBI JK melalui SIPAJAKDADI.
EFEKTIVITAS PELAYANAN HUMAS SEKRETARIAT DEWAN KABUPATEN SUMEDANG Dhesti Widya Nurhasanah Ningrum; Sudrajat, Karen Zein; Putri, Lisna Mutiara; Arobi, Mohammad Agit
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Public relations is a form of optimizing work whose job is to create, build, improve, maintain the image and publish all forms of agency work programs. Public Relations aims to establish good cooperation with all the public so that they get direct reciprocity from the community as a form of participation and convince the public to believe in the advantages possessed by each agency. This study aims to determine the effectiveness of public relations services at the Sumedang District Council Secretariat. This study uses a qualitative method. Data collection techniques used library research, field studies (observations, interviews, and documentation), and triangulation. Informants were determined by purposive sampling technique so that this study consisted of 4 people. Meanwhile, data processing procedures use data reduction, data presentation, and conclusion drawing. The results of this study conclude that the effectiveness of public relations services at the Secretariat of the Sumedang Regency Council has been carried out well although there are still a number of things that need to be improved such as increasing the number of employees who have the ability and knowledge about public relations and protocol, and equipping facilities and infrastructure to support more public relations services. good again. But there are a number of things that support such as public relations services that are ready to serve, especially leaders 24 hours a day and serve wholeheartedly whatever the conditions are, making public relations services good. There are several suggestions, namely the importance of having supporting facilities and infrastructure for public relations in carrying out services, especially services in providing information to the community
Co-Authors Arobi, Mohammad Agit Dhesti Widya Nurhasanah Ningrum Edi Setiawan Sudrajat, Karen Zein