Sudrajat, Karen Zein
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EFEKTIVITAS PELAYANAN HUMAS SEKRETARIAT DEWAN KABUPATEN SUMEDANG Dhesti Widya Nurhasanah Ningrum; Sudrajat, Karen Zein; Putri, Lisna Mutiara; Arobi, Mohammad Agit
JRPA - Journal of Regional Public Administration Vol. 8 No. 1 (2023): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

Public relations is a form of optimizing work whose job is to create, build, improve, maintain the image and publish all forms of agency work programs. Public Relations aims to establish good cooperation with all the public so that they get direct reciprocity from the community as a form of participation and convince the public to believe in the advantages possessed by each agency. This study aims to determine the effectiveness of public relations services at the Sumedang District Council Secretariat. This study uses a qualitative method. Data collection techniques used library research, field studies (observations, interviews, and documentation), and triangulation. Informants were determined by purposive sampling technique so that this study consisted of 4 people. Meanwhile, data processing procedures use data reduction, data presentation, and conclusion drawing. The results of this study conclude that the effectiveness of public relations services at the Secretariat of the Sumedang Regency Council has been carried out well although there are still a number of things that need to be improved such as increasing the number of employees who have the ability and knowledge about public relations and protocol, and equipping facilities and infrastructure to support more public relations services. good again. But there are a number of things that support such as public relations services that are ready to serve, especially leaders 24 hours a day and serve wholeheartedly whatever the conditions are, making public relations services good. There are several suggestions, namely the importance of having supporting facilities and infrastructure for public relations in carrying out services, especially services in providing information to the community
EFEKTIVITAS PROGRRAM PENGEMBANGAN DESTINASI PARIWISATA OLEH DINAS PARIWISATA KEBUDAYAAN KEPEMUDAAN DAN OLAHRAGA KABUPATEN SUMEDANG Sudrajat, Karen Zein
JRPA - Journal of Regional Public Administration Vol. 9 No. 2 (2024): JRPA - Journal of Regional Public Administration
Publisher : LPPM UNSAP & FISIP UNSAP

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Abstract

Every local government strives to optimize the potential within its respective region, and one of the efforts is to develop the tourism sector. Responsible for the tourism development program is the Department of Tourism, Culture, Youth, and Sports. The Tourism Department itself has programs aimed at developing existing tourist attractions; each program's effectiveness must be measured. Program effectiveness refers to the extent to which a program achieves its predetermined goals and delivers expected outcomes in the social, economic, or environmental contexts targeted. Therefore, this research aims to investigate the Effectiveness of the Tourism Destination Development Program by the Department of Tourism, Culture, Youth, and Sports of Sumedang Regency. This study employs a qualitative method, utilizing data collection techniques through literature review, field study, and triangulation. Informants are selected using purposive sampling, resulting in four informants. Data processing procedures include data reduction, data presentation, and drawing conclusions. Based on the research findings, it can be concluded that the Effectiveness of the Tourism Destination Development Program by the Department of Tourism, Culture, Youth, and Sports of Sumedang Regency is still hindered in its implementation. This includes challenges such as inadequate staffing and the lack of tourism knowledge among employees, insufficient information availability for the public, and various obstacles both internal and external to the tourism department. Additionally, several recommendations are proposed that could be prioritized for development considerations.