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Performance Analysis and Response Time Optimization for Fiber Cut Handling Through a Proactive Monitoring Website to Improve Network Operational Efficiency Putra, Samuel Restu; Fauzi, Ahmad; Lestariningsih, Dwi Wahyu
Eduvest - Journal of Universal Studies Vol. 5 No. 3 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i3.50985

Abstract

This study focuses on analyzing the performance and optimizing the response time in handling fiber cut disruptions using a proactive website monitoring system to improve network operational efficiency. Fiber optic networks are critical infrastructure in telecommunication services; however, frequent fiber cut incidents can disrupt connectivity and affect service quality. The research employs a quantitative approach with descriptive and comparative analysis to evaluate the effectiveness of proactive monitoring systems. Data from fiber cut incidents in Kalimantan, covering periods before (September–October) and after (November–December) proactive monitoring implementation, were analyzed. Results indicate a significant improvement in operational efficiency, achieving 72.77% efficiency, primarily due to a reduction in response time by 70.83%. However, the resolution time increased by 33.70%, attributed to factors such as team adaptation, complexity of incidents, and external conditions like weather. The Root Cause Analysis (RCA) identified primary disruption causes: multiple cuts, animal interference, government activity, and vandalism. The proactive monitoring system significantly enhanced the detection and response to incidents, demonstrating its potential as a critical tool in network management.
Rancang Bangun Sistem Pemantau Ketersediaan Sabun dan Tisu pada Toilet Bandara Berbasis IoT Lestariningsih, Dwi Wahyu; Djajadi, Arko; Adhistian, Patria; Wibowo, Priyo
Jurnal Sains dan Teknologi Penerbangan Vol 1 No 01 (2024): Aviation Science and Technology Journal
Publisher : Politeknik Penerbangan Indonesia Curug

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54147/astj.v1i01.1024

Abstract

Public toilets, especially at airports, play an important role in ensuring the comfort and cleanliness of traveling passengers. The unavailability of tissue and soap in toilets is often a problem at airports. This research aims to develop a soap and tissue monitoring system in airport toilets based on the Internet of Things (IoT) using Narrowband IoT (NB-IoT) technology and the Thingsboard platform. The prototype system for monitoring the availability of airport soap and toilet tissue was successfully created using an Arduino Nano, SIM7000C and was able to communicate with the Thingsboard via the MQTT protocol, making it possible to monitor the availability of sanitation facilities in real-time. The measurement results show that the device can operate well using an IMR 18650 battery for up to 27 hours. This system is able to provide information on the level of contents of soap containers and the capacity of available tissue along with its location. This research underlines the potential of IoT technology in overcoming the problem of unavailability of soap and tissue, aimed at increasing user comfort and maintaining the cleanliness of public facilities at airports.