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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Eduvest - Journal of Universal Studies
FCW Sutrisno, Timotius
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Aerospace Engineering Computer Science & IT Decision Sciences, Operations Research & Management Health Professions Neuroscience Social Sciences

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THE IMPACT OF TURNAROUND TIME AND MRO FACILITY IN AIRCRAFT MAINTENANCE ON EMPLOYEE PERFORMANCE Ryan Setiawan, Ade; FCW Sutrisno, Timotius; Christiani , Natalia
Eduvest - Journal of Universal Studies Vol. 5 No. 6 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i6.51428

Abstract

This study aims to analyze the influence of Turnaround Time and MRO Facility on Employee Performance in aircraft maintenance activities. Optimal Turnaround Time and adequate maintenance facilities play a crucial role in enhancing Employee Performance, particularly in efficiency, job satisfaction, and productivity. The research employs Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the Blindfolding technique to assess the model's predictive validity. Data were collected through questionnaires from employees involved in aircraft maintenance activities. The results indicate that TAT has a significant moderate effect on employee performance, suggesting that effective turnaround time management enhances work efficiency and overall employee productivity. Meanwhile, the MRO Facility also shows a statistically significant, albeit small, effect on employee performance, indicating that modern and well-equipped facilities contribute positively to performance outcomes. This study contributes theoretically to understanding the key factors affecting employee performance in the MRO sector and offers practical implications for management in optimizing performance improvement strategies. The study is limited by its narrow research scope and exclusion of other potential influencing variables. Future research is recommended to expand the study area and include additional variables such as job satisfaction, leadership style, and organizational culture.
The Role of Soft Total Quality Management Towards Operational Performance at PT Sier Wibowo, Anetta Tizianka; FCW Sutrisno, Timotius; Hendrika Kenang, Irantha
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 1 (2023): JABM, Vol. 9 No. 1, Januari 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.1.85

Abstract

Every firm needs to adapt in the global business environment so that can still sustain in the midst of intense competition. One of the tools that can be used is using soft Total Quality Management (TQM). The purpose of this research is to analyse the role of soft TQM implementation towards operational performance at PT Surabaya Industrial Estate Rungkut (SIER). The variables that are used are soft TQM elements, that is, top management commitment, continuous improvement, training and education, customer focus, process management, workforce management, and supplier relationship. This research uses quantitative method through questionnaire. The population in this research are PT SIER employees with the level of position as an officer from logistics, SIER strategic business unit, and supporting service division. The sampling technique that is used is proportional stratified random sampling that then results the total sample of 72 people. Data is analysed using SEM-PLS method with SmartPLS 3 software. Based on the results of the research can be concluded that from all elements of soft TQM only top management commitment, customer focus, and supplier relationship that are found have positive and significant effect towards operational performance at PT SIER. Keywords: total quality management, soft total quality management, quality management, operational performance, industrial estate
Co-Authors Christiani, Natalia Hendrika Kenang, Irantha Ryan Setiawan, Ade Wibowo, Anetta Tizianka