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Economics, Econometrics & Finance Social Sciences

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Pengaruh Kompetensi dan Motivasi terhadap Kinerja Keuangan Daerah (Studi Kasus pada Badan Pengelolaan Keuangan Daerah (BPKD) Kabupaten Simeulue) Kemala, Nosi Dayang; Chairiaton
Regress: Journal of Economics & Management Vol. 2 No. 2 (2022)
Publisher : Medan Resource Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (868.009 KB) | DOI: 10.57251/reg.v2i2.699

Abstract

This article aims to discuss the influence of competence and motivation on the performance (BPKD) of Simeulue Regency. This research was carried out using quantitative associative methods. The subject of this research is the apparatus of the Regional Financial Management Agency (BPKD) of Simeulue Regency, while the object of this research is the competence, motivation, and financial performance of the Simeulue Regency BPKD. The type of data in the research carried out is primary data in the form of data found from the answers of informants through questionnaire transmission. Secondary data is available through various library lists, and research results through electronic means. The data in this study are in the form of competence, motivation, and regional financial performance data from the Simeulue Regency BPKD Office. Regarding the data collection techniques needed in this study, namely (1) questionnaires, (2) preparation of licenses, (3) interview questionnaires in a study that certainly needs to fulfill claims of validity and reliability. In research, instrument experiments are carried out in institutions in order to obtain data precision. The analysis required is multiple regression analysis, multiple linear regression analysis, which is an analytical technique that is applied when the dependent variable is caused by more than one variable.
Pengaruh Kualitas Pelayanan PT Pos Indonesia (Persero) Cabang Meulaboh terhadap Kepuasan Pelanggan (Studi Kasus pada Kantor Pos Meulaboh) Suriyaman, Maman; Chairiaton
Regress: Journal of Economics & Management Vol. 2 No. 3 (2023)
Publisher : Medan Resource Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57251/reg.v2i3.927

Abstract

PT. POS Indonesia is a State-Owned Enterprise that serves delivery of goods, packages and documents. Pos Indonesia can be accessed in all regions of Indonesia. People, groups or organizations that buy, receive, consume or use the goods or services offered are referred to as customers. This study aims to determine customer satisfaction and service quality at Pt.Pos Indonesia Cab.Meulaboh. Technique: customers are given a questionnaire to fill out, and data is analyzed using SPSS version 25, multiple linear regression test. The study findings show that services at Pt. Pos Indonesia Cab. Meulaboh high quality. The contribution of 97.3% to customer satisfaction shows that this will be very good.
Co-Authors Kemala, Nosi Dayang Suriyaman, Maman