Winanda, Vanny Nuari
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Manajemen Operasional: Perencanaan Rekrutmen Sumber Daya Manusia untuk Meningkatkan Mutu Pelayanan PT. Bank Rakyat Indonesia, Tbk Herlina; Lubis, Donly Wance; Afrizal, Fajri; Winanda, Vanny Nuari; Lusiana
Jurnal Informatika Ekonomi Bisnis Vol. 7, No. 2 (June 2025)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v7i2.1137

Abstract

This study aims to analyze human resource recruitment planning to improve the quality of banking services at PT. Bank Rakyat Indonesia, Tbk. This research uses interviews with employees at PT. Bank Rakyat Indonesia, Tbk to gather information regarding human resource planning, recruitment processes, and the factors affecting the quality of human resources within the company. The results of the study indicate that a well-structured human resource planning process is crucial for the company to meet the staffing needs of vacant positions. The recruitment process at Bank BRI involves several stages, including job analysis, selection, interviews, psychological tests, and medical exams. Additionally, the company utilizes both internal and external recruitment sources to obtain qualified labor. The main challenge in human resource management is the varying educational backgrounds of employees, which are not always focused on economics or banking, posing a challenge to increasing productivity and banking-related knowledge. As a solution, Bank BRI provides training and development programs to enhance employee competencies in banking. With a structured and effective recruitment plan, PT. Bank Rakyat Indonesia, Tbk can build a competent workforce, ultimately leading to improved service quality and customer satisfaction.
Manajemen Operasional: Perencanaan Rekrutmen Sumber Daya Manusia untuk Meningkatkan Mutu Pelayanan PT. Bank Rakyat Indonesia, Tbk Herlina; Lubis, Donly Wance; Afrizal, Fajri; Winanda, Vanny Nuari; Lusiana
Jurnal Informatika Ekonomi Bisnis Vol. 7, No. 2 (June 2025)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v7i2.1137

Abstract

This study aims to analyze human resource recruitment planning to improve the quality of banking services at PT. Bank Rakyat Indonesia, Tbk. This research uses interviews with employees at PT. Bank Rakyat Indonesia, Tbk to gather information regarding human resource planning, recruitment processes, and the factors affecting the quality of human resources within the company. The results of the study indicate that a well-structured human resource planning process is crucial for the company to meet the staffing needs of vacant positions. The recruitment process at Bank BRI involves several stages, including job analysis, selection, interviews, psychological tests, and medical exams. Additionally, the company utilizes both internal and external recruitment sources to obtain qualified labor. The main challenge in human resource management is the varying educational backgrounds of employees, which are not always focused on economics or banking, posing a challenge to increasing productivity and banking-related knowledge. As a solution, Bank BRI provides training and development programs to enhance employee competencies in banking. With a structured and effective recruitment plan, PT. Bank Rakyat Indonesia, Tbk can build a competent workforce, ultimately leading to improved service quality and customer satisfaction.
THE INFLUENCE OF COMPETENCE AND CAREER DEVELOPMENT ON EMPLOYEE PERFORMANCE AT THE DARMASRAYA REGENCY CULTURE AND TOURISM OFFICE Lubis, Donly Wance; Winanda, Vanny Nuari; Aima, M. Havidz; Ridwan, Ridwan
Yudishtira Journal : Indonesian Journal of Finance and Strategy Inside Vol. 5 No. 2 (2025): Yudishtira Journal : Indonesian Journal of Finance and Strategy Inside
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/yud.v5i2.148

Abstract

The purpose of this study is to find out and analyze the competencies, career development, work discipline, and performance of employees at the Darmasraya Regency Culture and Tourism Office. The method and type of research used is a type of quantitative research with a survey research method, data was obtained directly through questionnaires to 48 respondents who were employees at the Darmasraya Regency Education and Culture Office.  Sample extraction uses the overall sampling technique (total sampling). Data analysis was carried out in several stages, namely 1) Validity Test was tested with Pearson correlation (r count > r table). 2) Reliability tested with Cronbach Alpha (> 0.60 is considered reliable). 3) Normality Test to find out whether the data is normally distributed or not 4) T test to find out the influence of each independent variable on the dependent variable. 5) F test to determine the influence of competency and career development simultaneously on employee performance. 6) Coefficient of Determination (R²) to find out how much contribution independent variables contribute in explaining dependent variables. Based on the results of the research and discussion that has been stated above, several conclusions can be drawn as follows: 1)Competency variables affect the performance of employees at the Darmasraya Regency Culture and Tourism Office. This means that the better the competence, the higher the level of performance. 2) Career Development variables have a positive effect on the performance of employees at the Darmasraya Regency Culture and Tourism Office. This means that the better the work discipline of employees across the agency, the more employee performance will increase. 3) Simultaneously Competence, and Career Development have a positive effect on the performance of employees at the Darmasraya Regency Culture and Tourism Office.