Aya Sofia Diaz
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Evaluation of Food Service Management on the Satisfaction of Diabetes Mellitus Patients Sofiadila, Aulia; Harris Rambey; Aya Sofia Diaz; Desri Meriahta Br. Girsang
JURNAL KESMAS DAN GIZI (JKG) Vol. 7 No. 2 (2025): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/jkg.v7i2.2695

Abstract

Background: The prevalence of Diabetes Mellitus in Aceh has increased, reaching 1.68% in 2018 compared to 1.3% in 2013. In Bireuen District, the number of diabetes mellitus patients receiving healthcare services also rose in 2022, with 11,300 patients compared to 11,218 in 2021 (Riskesdas, 2018).Objective: This study aims to evaluate food service in relation to the satisfaction of diabetes mellitus patients. Research method: This research is a descriptive qualitative study. Informants include the head of the nutrition installation, ward nutritionists, food service staff, DM patients, and their families. Data were collected through a combination of in-depth interviews, focus group discussions, and observations. Data analysis was conducted manually using content analysis without software, and data validity was ensured through triangulation. Results: The average food waste of patients remains above 20%. Although the prescribed diet is generally appropriate, changes often occur based on doctors' recommendations. Delays in meal delivery still occur, especially during menu cycles involving chicken and meat. Menu variations follow a 10-day cycle; however, some ingredients are occasionally unavailable due to stock shortages.Conclusion: The satisfaction of DM patients with food service at RSUD dr. Fauziah, Bireuen District, still needs improvement, particularly regarding high food waste, delays in meal delivery, limited availability of ingredients in the menu cycle, and suboptimal communication by food service staff with patients.
Analysis of Administrative Hospital Human Resource Competence and Its Influence on Administrative Performance at Grandmed Hospital Lubuk Pakam in 2025 Kasim, Felix; Putri Sari Maharani; Aya Sofia Diaz
JURNAL KESMAS DAN GIZI (JKG) Vol. 8 No. 1 (2025): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/p484vd27

Abstract

This study aims to analyze the competence of hospital administrative human resources (HR) and its influence on administrative performance at Grandmed Hospital Lubuk Pakam in 2025. A quantitative method with a cross-sectional design was employed. The study population consisted of all administrative staff, with 80 respondents selected using a total sampling technique. Data were collected using a structured questionnaire with a five-point Likert scale, which was tested for validity and reliability. The findings revealed that the majority of respondents had high competence (67.5%) and good administrative performance (70%). Bivariate analysis using the Chi-square test showed a significant relationship between HR competence and administrative performance (p = 0.001). Multivariate analysis with logistic regression demonstrated that HR competence had a significant effect on administrative performance, with an Odds Ratio (OR) of 6.82 (95% CI: 2.35–19.80). This indicates that staff with high competence are almost seven times more likely to demonstrate good administrative performance compared to those with moderate competence. The study highlights the importance of strengthening hospital administrative HR competence through continuous training and development to support service quality and hospital competitiveness.