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All Journal International Journal of Multidisciplinary: Applied Business and Education Research
Mondejar, Hans Christian U.
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Environmental Science Medicine & Pharmacology

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Human Resource Management Practices and Job Satisfaction: Basis for Development of a Teacher Retention Framework Mondejar, Hans Christian U.; Asio, John Mark R.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 3 No. 9 (2022): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.03.09.04

Abstract

The objective of this research paper is to examine the association between Human Resource Management (HRM) practices and teachers' Job Satisfaction (JS) of private academic institutions in Olongapo City, Philippines. The investigators used a descriptive-correlation research design among 170 conveniently chosen respondents. The study used an adopted and modified research instrument wherein the gathered data underwent descriptive and inferential analysis. The study revealed that private academic institutions practice recruitment and selection processes, evaluate employee performance, provide training and development, appropriate compensation, career planning opportunities, and employee safety, health, and welfare. Furthermore, respondents were satisfied with their supervisors, coworkers, working conditions, compensation and responsibilities; job itself, advancement, security, and recognition. Inferential analysis revealed that the association between HRM practices and job satisfaction is highly significant. The investigators used human resources management practices and job satisfaction to develop a teacher retention framework based on these results.
Knowledge Process Outsourcing (KPO) Industry: Status and Prospects Affecting Its Growth in the Philippines Mondejar, Hans Christian U.; Asio, John Mark R.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 3 No. 11 (2022): International Journal of Multidisciplinary: Applied Business and Education Res
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.03.11.10

Abstract

In the Knowledge Process Outsourcing market, the Philippines is slowly gaining traction as a genuine challenger. Despite the effect of the pandemic, BPO industries in the Philippines continue to advance, with a promising future in the years ahead. The study focuses on the KPO practices in the Philippine setting and the factors affecting them. The researchers used a descriptive cross-sectional design to analyze the factors affecting the KPO industries and their practices. This study used a purposive sampling technique to 100 supervisory and key account managers as respondents from six BPO firms with KPO services. This study included measures of central tendency and inferential statistics to determine the relationship between KPO practices and the factors affecting them. The result of the study shows that among the three (3) KPO practices, the provider capability gained the highest level, followed by client-retained capacity and contractual governance. In addition, among the four (4) factors affecting KPO practices, regulatory aspects got the highest level, followed closely by innovative elements, technological factors, and human resource factors. Moreover, the study observed low to moderate associations between the KPO practices and the factors. Finally, the technological aspect emerged as a predictor of industry KPO practices.
Co-Authors Asio, John Mark R.