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All Journal Jurnal Multidisiplin Sahombu Jurnal Kesehatan dan Kedokteran Jurnal Pengabdian Kepada Masyarakat Kalam Journal Abdimas Paspama Service
Irviana, Fitriyati
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Analysis Of Patient Safety Culture And Its Impact On Patient Safety Performance (A Study on Nurses’ Perceptions of Patient Safety Culture at Fatmawati Central General Hospital, Jakarta) Irviana, Fitriyati
Jurnal Multidisiplin Sahombu Vol. 5 No. 03 (2025): Jurnal Multidisiplin Sahombu, (2025)
Publisher : Sean Institute

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Abstract

This study aims to analyze the influence of patient safety culture on patient safety performance at Fatmawati Central General Hospital Jakarta. Patient safety culture is examined through three key dimensions: safety culture at the management level, safety culture at the unit level, and the outcome of safety culture. The research employs a mixed methods approach using a sequential explanatory model, which combines quantitative and qualitative analysis. The quantitative data were collected through a survey involving 83 nurses selected using proportional random sampling. Data analysis was conducted using multiple linear regression with the help of SPSS version 17. In the qualitative phase, in-depth interviews were conducted with selected informants to deepen the understanding of the quantitative findings. The results of the study show that all three independent variables have a significant positive effect on patient safety performance, with significance values below 0.05. The outcome dimension shows the strongest influence, indicating that incident reporting and safety awareness are crucial to improving performance. The coefficient of determination (R²) is 0.424, meaning that 42.4% of the variation in patient safety performance is explained by the model. In conclusion, strengthening patient safety culture—through leadership support, unit-level collaboration, and outcome monitoring—plays a vital role in enhancing patient safety and service quality in hospital environments.
Health Education, Free Medical Treatment, And Social Service For The Community Of Malingping, Lebak, Banten Irviana, Fitriyati
Abdimas Paspama Vol. 3 No. 02 (2025): Abdimas Paspama, 2025, June 2025
Publisher : Abdimas Paspama

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Abstract

This community service program aimed to improve public health awareness and access to medical services in Malingping District, Lebak, Banten—an area facing significant barriers to healthcare due to its remote location and limited infrastructure. The program included health education, free medical treatment, and social outreach activities. Educational sessions raised awareness about healthy living, hygiene, and disease prevention, while medical services offered free consultations, blood pressure and glucose screenings, and basic medication. Additionally, the distribution of food packages and hygiene kits provided immediate relief to underprivileged families. The program successfully served over 500 residents and engaged local stakeholders and health professionals. The outcomes demonstrated increased health knowledge, early detection of chronic conditions, and strengthened community resilience. This initiative also served as a field-learning opportunity for students and promoted collaboration between academic institutions and local communities. The integrated approach proved effective in addressing both short- and long-term health challenges in underserved areas.
Community Empowerment through Menopause Education and Counseling for Housewives' Social Group in Green Serpong 2 Residential Area Irviana, Fitriyati
Abdimas Paspama Vol. 4 No. 01 (2025): Abdimas Paspama, December 2025
Publisher : Abdimas Paspama

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Abstract

This community service activity aimed to enhance the knowledge and awareness of menopausal health among housewives in the Green Serpong 2 residential area. The program was conducted through interactive health education, group discussions, and participatory counseling sessions. Many women experience menopause without adequate understanding of the physical and psychological changes that accompany it, which can lead to anxiety and mismanagement of symptoms. Through this activity, participants were guided to recognize the characteristics of menopause, differentiate it from pathological conditions, and adopt a healthy coping strategy. The approach emphasized emotional support, scientific understanding, and open communication within a safe and familiar community environment. The outcomes showed improved participant awareness and readiness to face the menopausal phase with confidence and positivity. This initiative highlights the effectiveness of community-based health education in addressing women's health issues and recommends further implementation of similar programs on a broader scale with support from local health institutions.
Analysis of Knowledge, Attitude, and Environmental Support Factors on Clean and Healthy Living Behavior (PHBS) Among Students of STIKes Widya Dharma Husada Tangerang Irviana, Fitriyati
Jurnal Kesehatan dan Kedokteran Vol. 4 No. 2 (2025): Juni: Jurnal Kesehatan dan Kedokteran
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jukeke.v4i2.2196

Abstract

This study explores the influence of knowledge, attitude, and environmental support on Clean and Healthy Living Behavior (PHBS) among students of STIKes Widya Dharma Husada Tangerang. As a preventive health strategy, PHBS plays a crucial role in shaping student awareness and promoting well-being within academic settings. Utilizing a quantitative approach with a survey method, the research examines how each factor contributes both individually and collectively to behavioral outcomes. The results indicate that knowledge, attitude, and environmental support significantly affect students' engagement in PHBS. Among these, attitude emerges as the most influential determinant. The study underscores the need for continuous health education, positive attitude formation, and an enabling environment on campus to foster sustainable healthy living behaviors. These findings highlight the importance of integrated health promotion strategies in higher education institutions. Future research is encouraged to incorporate additional factors such as personal motivation and digital media influence in the context of health behavior change
Healthcare Experience Satisfaction among Generation Z: Quality, Procedures, and Information Access Saptarani, Yanna Dwi; Irviana, Fitriyati
Jurnal Kesehatan dan Kedokteran Vol. 5 No. 1 (2026): Februari: Jurnal Kesehatan dan Kedokteran
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jukeke.v5i1.2513

Abstract

User satisfaction is a critical indicator for evaluating the performance of healthcare facilities, particularly as public expectations increasingly emphasize service quality, clear procedures, and accessible information. However, evidence on how these factors jointly shape satisfaction in healthcare settings remains important to clarify. Objective: This study aims to analyze the influence of service quality, service delivery procedures, and ease of access to information on satisfaction with the experience of using healthcare facilities. Methods: A quantitative survey approach was employed. Data were collected through questionnaires from 60 respondents who had previously used healthcare facilities. The data were analyzed using descriptive statistics and multiple linear regression to examine both partial and simultaneous effects among variables. Findings: The results show that service quality has a positive and significant effect on satisfaction (t = 3.075; p = 0.003). Service delivery procedures also have a positive and significant effect (t = 3.886; p = 0.002). In addition, ease of access to information has a positive and significant effect on satisfaction (t = 3.718; p = 0.000). Simultaneously, the three variables significantly influence satisfaction (F = 43.964; p = 0.000). Implications: These findings suggest that healthcare facilities can enhance user satisfaction by strengthening service quality, improving and standardizing service procedures, and ensuring information systems are clear, responsive, and easy to access supporting practical improvements in service management and information governance. Originality: This study contributes empirically by integrating service quality, service procedures, and information accessibility within a single model to explain user satisfaction in healthcare facilities, providing added value for user-oriented service improvement initiatives.
Patient Safety, Service Quality, and Service Excellence as Predictors of Patient Satisfaction: A Study of Student Perceptions at STIKes Widya Husada Tangerang Irviana, Fitriyati; Saptarani, Yanna Dwi
Jurnal Kesehatan dan Kedokteran Vol. 5 No. 1 (2026): Februari: Jurnal Kesehatan dan Kedokteran
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jukeke.v5i1.2516

Abstract

This study investigates the effects of patient safety, service quality, and service excellence on patient satisfaction from the perspective of students at STIKes Widya Dharma Husada Tangerang. The study is important because student perceptions provide an early indicator of service performance and can inform continuous quality improvement in healthcare facilities. Methodology: A quantitative design was applied using survey data collected through structured questionnaires. The data were analyzed using multiple linear regression, supported by partial t-tests and a simultaneous F-test to examine both individual and joint effects of the independent variables on patient satisfaction. Findings: The results indicate that patient safety has a positive and significant effect on patient satisfaction (t = 2.123; p = 0.038). Service quality also shows a positive and significant effect (t = 3.979; p = 0.032). Service excellence demonstrates a positive and significant influence on patient satisfaction (t = 3.860; p = 0.000). Simultaneously, patient safety, service quality, and service excellence significantly affect patient satisfaction (F = 71.507; p = 0.000), confirming that these factors collectively contribute to improved satisfaction outcomes. Implications: The findings suggest that healthcare providers should implement integrated improvement strategies by strengthening patient safety practices, enhancing service quality dimensions, and institutionalizing service excellence standards to increase patient satisfaction. These results can support managerial decision-making in quality assurance programs and service delivery evaluation. Originality: This study contributes by empirically testing an integrated model that combines patient safety, service quality, and service excellence as simultaneous predictors of patient satisfaction within a student-based perception setting, offering a practical evidence base for targeted service improvement in Indonesian healthcare contexts.
Pencegahan dan Pengendalian Wabah Penyakit Campak di Kecamatan Ciputat Tangerang Selatan Tahun 2025 Irviana, Fitriyati; Saptarani, Yanna Dwi
Jurnal Pengabdian Kepada Masyarakat Kalam Vol. 5 No. 1 (2026): Pembedayaan Masyarakat Desa Berorientasi Local Genius
Publisher : Prisani Cendekia

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Abstract

Measles remains a significant public health concern in Indonesia, particularly in densely populated urban areas where disease transmission can occur rapidly. Declining immunization coverage and limited public awareness contribute to the risk of measles outbreaks at the community level. This community service program aimed to improve public knowledge and awareness regarding the prevention and control of measles outbreaks in Ciputat District in 2025. The program employed an educational, promotive, and preventive approach through health education sessions, interactive discussions, and the distribution of educational media in the form of leaflets and posters. The target participants included community members, health cadres, and local community leaders. The results of the program indicated an improvement in participants’ understanding of measles, including its modes of transmission, early symptoms, potential complications, and the importance of immunization as the primary preventive measure. Active participation during discussions reflected increased awareness and positive attitudes toward preventive health behaviors. The involvement of health cadres and community leaders strengthened the dissemination of health information and supported the sustainability of the program outcomes. Overall, this community service activity contributed to enhancing community capacity in preventing and controlling measles outbreaks. The program is expected to support public health efforts in reducing the risk of measles transmission and promoting sustained preventive behaviors at the community level.
Pemeriksaan Kesehatan Warga Suku Baduy Dalam dan Baduy Luar dalam Rangka Social Empowerment 3.0 BEM KMF Kedokteran UNJANI Saptarani, Yanna Dwi; Irviana, Fitriyati
Jurnal Pengabdian Kepada Masyarakat Kalam Vol. 5 No. 1 (2026): Pembedayaan Masyarakat Desa Berorientasi Local Genius
Publisher : Prisani Cendekia

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Abstract

The Baduy Luar and Baduy Dalam communities in Lebak Regency, Banten Province, represent indigenous groups with limited access to routine health examinations and modern medical services. This community service program aimed to improve health awareness and provide basic health examinations for the Baduy community through the Social Empowerment 3.0 initiative organized by BEM KMF Faculty of Medicine, Universitas Jenderal Achmad Yani (UNJANI). The program employed a promotive and preventive, community-based approach that respected local cultural values and involved collaboration with traditional leaders and community representatives. Activities included basic health examinations, identification of common health complaints, and simple health education tailored to the community’s context. The results of the program indicated that many participants had never undergone routine health check-ups prior to the activity. Basic health examinations enabled early detection of minor to moderate health complaints, while health education activities increased community awareness regarding personal hygiene, early recognition of health problems, and the importance of maintaining overall health.  Overall, this community service activity demonstrated that culturally sensitive, community-based health interventions can effectively enhance health awareness and support early detection of health problems among indigenous populations.
Co-Authors Saptarani, Yanna Dwi