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Optimasi waktu tunggu dengan simulasi sistem antrian pada gerai F&B Sugioko, Andre; Hidayat, Trifenaus; Chabella, Cynthia; Wenlicia, Frisca; Khrisna Cahya Gulo, Gede; Hardianto, Gregorius; Jeremiah, Morris
Jurnal Teknik Industri dan Manajemen Rekayasa Vol 2 No 2 (2024)
Publisher : Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/jtimr.v2i2.9854

Abstract

F&B outlet, located in Sumarecon Mall Serpong, has a problem with long customer waiting times. Based on the root cause analysis, the cause was found to be human and machine factors. This study aims to analyze the queuing system of the F&B outlet and provide suggestions for improvement based on root cause analysis using simulation. The simulation software used is Promodel Software. The research methodology will begin with the creation of a simulation model based on actual data after the initial model has been tested for verification and validation. The initial model will be compared with 3 proposed improvements, namely ergonomic proposals, machine proposals and combination proposals, using the ANOVA method, using the waiting time as a comparison variable. The results showed that the 3rd proposal was able to provide savings in customer waiting time in taking orders by 40%. This is because the order-making process is much faster due to the proposals in terms of ergonomics and tool replacement, so that it can speed up the work process.
Pengaruh Penggunaan Modifikasi Komponen pada Sistem Pengereman Motor Terhadap Behavior Pengendara Motor Berkapasitas Mesin 150-250 Cc Oneil, Braga; Jeremiah, Morris; Triyanti, Vivi
Metris: Jurnal Sains dan Teknologi Vol. 26 No. 01 (2025): Juni
Publisher : Prodi Teknik Industri, Fakultas Teknik - Universitas Katolik Indonesia Atma Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25170/metris.v26i01.7194

Abstract

Vehicles are a means of mobility for society. However, the use of vehicles cannot be separated from the risk of accidents that may occur. In Indonesia, 133 million motorcycle accident cases were recorded in 2019. Accidents are influenced by many factors, one of which is brake failure. Brake failure itself is caused by overheating of the brake disc. Modifying the braking system is one of the measures taken to prevent overheating in the braking system. The application of braking system modifications on motorcycles may also influence rider behavior when on the road. In this study, an identification was carried out regarding the use of modifications to braking system components and their impact on motorcycle rider behavior, observed from several aspects: speeding, lane filtering, and panic braking. The identification was conducted using a questionnaire containing questions on the braking components modified by riders and their riding behavior related to such modifications. Based on the analysis of the data obtained, it was found that there were no significant differences in rider behavior across the three aspects—speeding, lane filtering, and panic braking—between different types of motorcycle braking system modifications.
Optimasi waktu tunggu dengan simulasi sistem antrian pada gerai F&B Sugioko, Andre; Hidayat, Trifenaus; Chabella, Cynthia; Wenlicia, Frisca; Khrisna Cahya Gulo, Gede; Hardianto, Gregorius; Jeremiah, Morris
Jurnal Teknik Industri dan Manajemen Rekayasa Vol 2 No 2 (2024)
Publisher : Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/jtimr.v2i2.9854

Abstract

F&B outlet, located in Sumarecon Mall Serpong, has a problem with long customer waiting times. Based on the root cause analysis, the cause was found to be human and machine factors. This study aims to analyze the queuing system of the F&B outlet and provide suggestions for improvement based on root cause analysis using simulation. The simulation software used is Promodel Software. The research methodology will begin with the creation of a simulation model based on actual data after the initial model has been tested for verification and validation. The initial model will be compared with 3 proposed improvements, namely ergonomic proposals, machine proposals and combination proposals, using the ANOVA method, using the waiting time as a comparison variable. The results showed that the 3rd proposal was able to provide savings in customer waiting time in taking orders by 40%. This is because the order-making process is much faster due to the proposals in terms of ergonomics and tool replacement, so that it can speed up the work process.