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All Journal Jurnal Ilmu Komunikasi Pattimura Populis: Jurnal Ilmu Sosial dan Ilmu Politik
Kilmanun, Febyyola Welmina
Unknown Affiliation
Religion Humanities Languange, Linguistic, Communication & Media Social Sciences

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Strategi Humas Dinas Komunikasi dan Informatika Kabupaten Maluku Tenggara dalam Pengelolaan Informasi Publik Kilmanun, Febyyola Welmina; Sopacua, Yustina
Jurnal Ilmu Komunikasi Pattimura Vol 3 No 1 (2024): Jurnal Ilmu Komunikasi Pattimura
Publisher : Department of Communication Science, University of Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/JIKPvol3iss1pp518-538

Abstract

The Department of Communication and Informatics (Diskominfo) of Southeast Maluku Regency plays a crucial role in supporting local governance and development. They focus on ensuring easy access to information for the public, especially in areas with limited internet coverage or low literacy rates. Diskominfo employs various strategies, including social media, digital platforms, as well as subscription-based radio and television stations. They are also responsible for providing public information services through various online platforms and seven public service applications. The information management process involves stages of collection, clarification, documentation, and distribution with principles of accurate news writing. Despite efforts to improve information access and public services, Diskominfo still faces several challenges such as telecommunication network blank spots, limited infrastructure, and the public's lack of knowledge about government information. To address these challenges, strategic issues such as expanding networks in blank spot areas, enhancing monitoring and evaluation, implementing electronic-based public service systems, and improving human resource capacity must be considered. Diskominfo of Southeast Maluku Regency continues to strive to ensure relevant and accurate information is available to the public, with the hope of supporting the development and empowerment of all layers of society in the region. Keywords: Strategies, Information Management System, Online, Diskominfo.
Transformasi Informasi Digital untuk Pelayanan Publik dan Pembangunan Daerah Tertinggal: Studi Strategis atas Peran Diskominfo Kabupaten Maluku Tenggara Kilmanun, Febyyola Welmina; Telussa, Sandra Ivonnie
Populis: Jurnal Ilmu Sosial dan Ilmu Politik Vol 19 No 2 (2025): Mei 2025
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/populis.19.2.185-199

Abstract

This article examines the strategic role of the Communication and Information Office (Diskominfo) of Southeast Maluku Regency in driving digital information transformation to support public service delivery and regional development in underdeveloped areas. The study aims to explore how Diskominfo manages and disseminates public information effectively, particularly in regions with limited internet access and low literacy levels. Using a qualitative descriptive approach and case study method, data were collected through observation, in-depth interviews, and document analysis. The findings reveal that Diskominfo implements multiple strategies, including the use of social media, digital platforms, and subscription-based radio and television broadcasts. The office has also developed seven digital-based public service applications and conducts a systematic information management process—ranging from collection and verification to distribution—guided by journalistic accuracy principles. Despite these efforts, significant challenges persist, such as telecommunication blank spots, infrastructure limitations, and low public awareness of government information. This study contributes novel insights by mapping adaptive digital strategies tailored to the geographical and social context of disadvantaged regions. It concludes by highlighting the need to strengthen human resource capacity, expand information technology infrastructure, and fully implement electronic public service systems. The recommendations are relevant to advancing social sciences and humanities, particularly in the domain of inclusive digital governance and regional development.
Co-Authors Sopacua, Yustina Telussa, Sandra Ivonnie