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All Journal FINANCIAL : JURNAL AKUNTANSI Jurnal Manajemen Bisnis Eka Prasetya
Eko, Dwi
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Humanities Economics, Econometrics & Finance

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INFLUENCE OF FINANCIAL LITERACY, FINANCIAL SOCIALIZATION, AND CONSUMPTIVE TRAITS ON FINANCIAL MANAGEMENT BEHAVIOR OF PAYLATER USERS (LOCUS OF CONTROL AS MODERATOR) Setya, Ifnu; Jati, Pradana; Eko, Dwi; Nur, Amalia
JURNAL AKUNTANSI FINANCIAL STIE SULTAN AGUNG Vol 11 No 1 (2025)
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/financial.v11i1.720

Abstract

The development of financial technology (fintech) has revolutionized how individuals manage their finances, with paylater services emerging as one of the most popular innovations in Indonesia. While offering payment flexibility, uncontrolled use may lead to financial problems. This study aims to analyze the influence of financial literacy, financial socialization, and consumptive behavior on the financial management behavior of paylater users, with locus of control as a moderating variable. A quantitative approach was employed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) involving 378 respondents in Central Java. The results indicate that financial literacy, financial socialization, and consumptive behavior have a positive and significant effect on financial management behavior. However, locus of control does not consistently act as a moderator that strengthens the relationships among variables; in some cases, it even weakens the effect. These findings highlight the importance of financial education strategies that not only enhance financial literacy but also take individual psychological factors into account. This study contributes academically and provides policy recommendations to improve financial literacy and promote wiser financial behavior in the digital era.
STUDI KASUS MENGENAI KEPUASAN NASABAH MOBILE BANKING LIVIN BY MANDIRI Ervina, Mareta; Aqmala, Diana; Eko, Dwi; Damar, Haunan
Jurnal Manajemen Bisnis Eka Prasetya Vol 11 No 2 (2025): Edisi September 2025
Publisher : LPPM STIE EKA PRASETYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47663/jmbep.v11i2.748

Abstract

This research investigates how users of Semarang’s Livin by Mandiri app perceive and evaluate their mobile banking experience. In today’s fast‑evolving digital landscape, customers increasingly demand seamless, on‑the‑go financial solutions, making it vital to uncover the drivers of their contentment. Adopting a quantitative design, we surveyed 253 active app users and examined three key factors usability, security provisions, and perceived trust and their collective impact on overall customer contentment. The statistical analysis demonstrates that an intuitive interface, strong protective measures, and high levels of confidence in the platform each contribute meaningfully to positive user experience. These outcomes underscore the necessity for banks to invest in user‑centric design and transparent security practices if they wish to deepen loyalty and forge lasting bonds with their clientele.
Co-Authors Damar, Haunan Diana Aqmala Ervina, Mareta Jati, Pradana Nur, Amalia Setya, Ifnu