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All Journal JSAI (Journal Scientific and Applied Informatics)
Helen Anggraini
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Computer Science & IT

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Analisis Kepuasan Pengguna Canva Dan Gamma Dikalangan Mahasiswa Menggunakan Metode System Usability Scale (SUS) Helen Anggraini; RG. Guntur Alam; Agung Kharisma Hidayah
JSAI (Journal Scientific and Applied Informatics) Vol 8 No 2 (2025): Juni
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v8i2.8214

Abstract

Canva and Gamma are web-based graphic design platforms widely used by students to create brochure, presentations, and social media content in a simple and efficient way. The purpose of this study is to evaluate user satisfaction. with both applications using the System Usability Scale (SUS) method. The study involved 100 students from Universitas Muhammadiyah Bengkulu who had used both platforms. The results indicate that Canva achieved a SUS score of 80.2, categorized as Excellent, while Gamma received an average score of 72.4, categorized as OK. These findings suggest that although both applications demonstrate good usability, Canva is perceived to be superior in terms of ease of use, feature integration, and learning curve. The outcomes of this study can serve as a reference for’s developers with educational institutions on selecting or developing design tools that are more responsive to user needs.
Co-Authors Guntur Alam hidayah, agung kharisma