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p-Index From 2021 - 2026
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All Journal Applied Information System and Management International Journal of Advances in Data and Information Systems
Rahman, Aedah Binti Abd.
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Computer Science & IT Electrical & Electronics Engineering Languange, Linguistic, Communication & Media

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Critical Success Factors for IT Risk Management in the Digital Transformation Era: Insights from a Multiple Case Study Yuniarto, Dwi; Rahman, Aedah Binti Abd.
Applied Information System and Management (AISM) Vol 8, No 1 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i1.41090

Abstract

The convergence of Information Technology risk management and digital transformation is a vital consideration for contemporary organizations navigating the rapidly changing digital landscape. This research investigates the intersection of these domains, aiming to identify the critical success factors that enable effective Information Technology risk management within the context of digital transformation. Through a Systematic Literature Review, a comprehensive search on Web of Science and Scopus led to the acceptance of 61 peer-reviewed papers published between 2020 and 2024, providing a solid foundation for understanding current trends and best practices. Employing a qualitative multiple case study approach, this study examines the experiences, strategies, and challenges of organizations that have successfully managed Information Technology risks during their digital transformation journeys. Thematic analysis reveals three key critical success factors: executive leadership and support, cross-functional collaboration, and risk-aware decision-making. These findings offer actionable insights for organizations seeking to align their risk management practices with the complexities of digital transformation. By bridging theoretical frameworks with practical insights, this research provides valuable recommendations for organizations to navigate digital transformation securely. Future research could focus on exploring the implementation nuances of these success factors across various industries, such as healthcare, finance, and manufacturing, to deepen our understanding of the intricate relationship between IT risk management and digital transformation in diverse contexts.
Critical Success Factors for IT Risk Management in the Digital Transformation Era: Insights from a Multiple Case Study Yuniarto, Dwi; Rahman, Aedah Binti Abd.
Applied Information System and Management (AISM) Vol. 8 No. 1 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i1.41090

Abstract

The convergence of Information Technology risk management and digital transformation is a vital consideration for contemporary organizations navigating the rapidly changing digital landscape. This research investigates the intersection of these domains, aiming to identify the critical success factors that enable effective Information Technology risk management within the context of digital transformation. Through a Systematic Literature Review, a comprehensive search on Web of Science and Scopus led to the acceptance of 61 peer-reviewed papers published between 2020 and 2024, providing a solid foundation for understanding current trends and best practices. Employing a qualitative multiple case study approach, this study examines the experiences, strategies, and challenges of organizations that have successfully managed Information Technology risks during their digital transformation journeys. Thematic analysis reveals three key critical success factors: executive leadership and support, cross-functional collaboration, and risk-aware decision-making. These findings offer actionable insights for organizations seeking to align their risk management practices with the complexities of digital transformation. By bridging theoretical frameworks with practical insights, this research provides valuable recommendations for organizations to navigate digital transformation securely. Future research could focus on exploring the implementation nuances of these success factors across various industries, such as healthcare, finance, and manufacturing, to deepen our understanding of the intricate relationship between IT risk management and digital transformation in diverse contexts.
A Problem-Driven User Experience Model for Evaluating Government Transparency Platforms: Evidence from A Regional Command Center Yuniarto, Dwi; Subiyakto, A'ang; Rahman, Aedah Binti Abd.
International Journal of Advances in Data and Information Systems Vol. 7 No. 1 (2026): April 2026 - International Journal of Advances in Data and Information Systems
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rapid expansion of digital transparency initiatives has encouraged local governments to adopt data-driven platforms to enhance public accountability. However, many transparency platforms struggle to achieve sustained public engagement due to unresolved user experience issues. This study proposes and empirically validates a problem-driven user experience evaluation model for government transparency platforms by focusing on three UX problem dimensions: Extra Time or Effort, Unexpected Experience, and Evolving Limitations. Using survey data from 147 valid users of the Command Center website of Sumedang Regency collected between October and December 2025, the model was tested using Partial Least Squares Structural Equation Modeling. The results indicate that all three UX problem dimensions significantly influence user experience satisfaction and continued intention to use, both directly and indirectly, with satisfaction acting as a partial mediator. The findings demonstrate that reducing cognitive effort, ensuring experiential consistency, and addressing systemic limitations are critical for sustaining public engagement with transparency platforms. This study contributes to the e-government and UX literature by offering a problem-oriented evaluation framework that emphasizes structural usability frictions rather than interface aesthetics, providing actionable insights for improving digital governance and public transparency.
Co-Authors Dwi Yuniarto Subiyakto, A'ang