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Whistleblowing System: Alarm Transparency And Bumn Accountability Breliastiti, Ririn; Setiawan, Temy; Herninta, Tiwi; Natalsya, Nasya Lita
International Journal of Multidisciplinary Sciences and Arts Vol. 4 No. 2 (2025): International Journal of Multidisciplinary Sciences and Arts, Article April 202
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/ijmdsa.v4i2.5864

Abstract

Long-term business continuity is the expectation of every stakeholder. Therefore, good governance is the key to success that needs to be maintained and considered. Improving good governance requires the role of every internal and external stakeholder. Whistleblowing system (WBS) is an early alarm for system gaps and failures that cause disadvantages to the company. However, implementing WBS in Indonesia is a challenge for companies. The purpose of this study is to examine the implementation of WBS in Indonesian SOEs based on transparency and accountability in line with corporate governance including: delivery mechanism, media, number of reports, related parties, sanctions and institutional cooperation. This research is a qualitative research with a case study of 6 BUMN companies in the infrastructure sector in Indonesia in 2023. The data source used is secondary data in the form of annual reports with document study techniques and content analysis. Although WBS in Indonesia, especially infrastructure sector SOEs, has been carried out well and according to procedures and has clear regulations and laws, but protection of whistleblowers, organizational culture, the role of regulators, future prospects are still a challenge for SOEs in Indonesia today which requires special attention from companies, regulators, academics and society itself.
Employee Perceptions towards the Effectiveness of the Whistleblowing System Research Breliastiti, Ririn; Setiawan, Temy; Herninta, Tiwi; Natalsya, Nasya Lita
International Journal of Multidisciplinary Sciences and Arts Vol. 4 No. 3 (2025): International Journal of Multidisciplinary Sciences and Arts, Article July 2025
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/ijmdsa.v4i3.6249

Abstract

Recent high-profile corporate scandals, such as Enron, Volkswagen, and Lehman Brothers, underscore the critical role of whistleblowing systems (WBS) in uncovering fraud and unethical practices. Despite their importance, challenges persist in implementation, including employee fears of retaliation and inconsistent follow-up. This study examines employee perceptions of WBS effectiveness, aiming to: (1) evaluate WBS efficacy in whistleblower protection, report handling, and sanctions; (2) analyze cultural acceptance and challenges; (3) identify factors influencing employee comfort (e.g., anonymity, trust in management); and (4) propose recommendations for improvement. Using qualitative methods, data were collected via online interviews with 36 employees (18 meeting criteria) from Indonesian companies, primarily in finance, and analyzed thematically using NVivo software. Results revealed that while WBS enhances transparency and enables faster detection of major violations (e.g., corruption), effectiveness is hampered by insufficient follow-up on minor cases, technical barriers (e.g., email server issues), and fears of social retaliation. Employee comfort hinges on robust anonymity guarantees and transparent processes, yet 61% of respondents expressed uncertainty about protection mechanisms. Corporate culture generally supported WBS but risked misuse in hierarchical or small-team environments. Recommendations include strengthening policy socialization, ensuring impartial sanctions, upgrading technical infrastructure, and enforcing strict confidentiality. The study concludes that WBS effectiveness requires organizational commitment to cultural and procedural reforms, though limitations in sample diversity and subjective data necessitate future mixed-method research across broader sectors and direct observation of WBS implementation.