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All Journal Jurnal Akuntansi Pajak dan Manajemen
Afriana, Munthe Richa
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Economics, Econometrics & Finance

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Peran Self Efficacy Pada Servant Leadership Dalam Meningkatkan Kinerja Pada Badan Pendapatan Daerah Kabupaten Rokan Hilir muslim, muslim; Adolf, Bastian Adolf; Afriana, Munthe Richa
Jurnal Akuntansi Pajak dan Manajemen (TAJAM) Vol 8 No 1 (2025): TAJAM : Jurnal Akuntansi Pajak dan Manajemen
Publisher : Politeknik Sawunggalih Aji

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37601/tajam.v8i1.328

Abstract

The purpose of this study is to conduct an in-depth analysis of the influence of servant leadership on employee performance at the Regional Revenue Agency (Bapenda) of Rokan Hilir Regency, with self-efficacy serving as a mediating variable. This research aims to provide a more comprehensive understanding of how a service-oriented leadership style can enhance employees’ confidence in performing their duties, which ultimately leads to improved performance. The population of this study includes all civil servants (ASN) working at Bapenda Rokan Hilir Regency, totaling 91 individuals. Due to the relatively small population size, the sampling method used is a saturated sampling technique, in which the entire population is included as the sample. Data collection was carried out using a systematically structured questionnaire distributed via Google Form. Data analysis was performed using the Structural Equation Modeling (SEM) approach with the assistance of SmartPLS 3.0 software. The results of the analysis indicate that both servant leadership and self-efficacy have a positive and significant influence on employee performance. Furthermore, servant leadership was also found to significantly enhance employees’ self-efficacy, which in turn mediates the influence of servant leadership on performance. These findings reinforce the importance of servant leadership in shaping employee self-confidence and driving optimal performance outcomes
Pengaruh Perceived Organizational Support Terhadap Kinerja Melalui Budaya Organisasi agustini, agustini; Adolf, Bastian; Afriana, Munthe Richa
Jurnal Akuntansi Pajak dan Manajemen (TAJAM) Vol 8 No 1 (2025): TAJAM : Jurnal Akuntansi Pajak dan Manajemen
Publisher : Politeknik Sawunggalih Aji

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37601/tajam.v8i1.332

Abstract

The purpose of this study was to determine the effect of Perceived organizational support on the performance of employees of the Rokan Hilir Regency Education Office mediated by organizational culture. The population in this study were all employees of the Rokan Hilir Regency Education Office totaling 66 people where sampling was carried out using the saturated sampling method. The data collection technique used a questionnaire and distribution using a google form. The data analysis technique in this study used Structural Equation Modeling (SEM) using SmartPLS 3.0 as a data processing tool. The results of this study indicate that Perceived organizational support has a positive effect on employee performance, organizational culture has a positive effect on employee performance, and Perceived organizational support also has a positive effect on organizational culture. The results of the mediation test also show that organizational culture is able to mediate the effect of Perceived organizational support on employee performance at the Rokan Hilir Regency Education Office. This means that when employees feel supported by the organization, this will form a positive organizational culture (for example, a culture of mutual support, openness, and productivity). This positive organizational culture then contributes to improving employee performance
Co-Authors Adolf, Bastian Adolf, Bastian Adolf Agustini Agustini, Agustini Muslim Muslim