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All Journal Jurnal Ilmiah Universitas Batanghari Jambi Educational Leadership and Management Journal
Aulia, Ghea Ratu
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The Influence of Organizational Culture, Leadership Style, and Learning Motivation on Student’s Performance of Faculty of Education and Teacher Training at Universitas Jambi Aulia, Ghea Ratu; Nainggolan, Cindi Nurlela; Yuliani, Adelia; Yusuf, Muhammad; A. Niduaza, Angela
Educational Leadership and Management Journal Vol. 2 No. 2 (2025): Element - 2025
Publisher : FKIP Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/element.v2i2.40687

Abstract

One of the things that decides how productive a company is its culture. Organizational success, both overall and in terms of individual performance inside a given company, is strongly correlated with the caliber of leadership present. Workers with a strong desire to succeed will give their all on the job, helping the business reach its goals. Throughout its existence, a company or organization relies on service quality to help it reach its full potential, allowing it to compete, or at least stay up with, the fast-paced commercial world. The researchers set out to determine how factors including leadership style, corporate culture, and employee motivation affect the quality of services provided to college students. Using both primary and secondary sources, this study ran from September to October. Participants in this research were undergraduates from the College of Management, the College of Teacher Training and Education, and the College of Agricultural Sciences who were enrolled in the first through eighth semesters of the 2018–2024 school year. The three universities used the proportionate random sampling technique to collect student samples. Observation and interviews are used to gather data. When processing data, tabulations and percentages are used. A multiple regression analysis is used. The study's findings highlight the importance of leadership, motivation, and organizational culture in shaping service quality. Keywords: Organizational culture; leadership; motivation.
Penerapan Konsep Manajemen Humas dalam Meningkatkan Reputasi Perusahaan di Indonesia: Studi Kasus pada Industri Telekomunikasi Aulia, Ghea Ratu; Romlatun, Romlatun; Setiyadi, Bradley
Jurnal Ilmiah Universitas Batanghari Jambi Vol 25, No 1 (2025): Februari
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v25i1.5186

Abstract

This research aims to explore how public relations (PR) practices can improve public perception of companies, especially in the telecommunications industry. Intense competition, the importance of open communication, responsiveness to public issues, and active engagement with stakeholders are recognized as the main factors that shape public opinion. The case analysis in this research explores successful public relations practices implemented by key companies in the telecommunications industry in Indonesia. The results of this research show that honest and open communication with customers, regulators and the public is the key to building trust and a solid reputation. Responsiveness to emerging issues is also considered an effective strategy for overcoming challenges and maintaining a good corporate image. This research also emphasizes the importance of crisis management as an integral part of effective public relations practice. Rapid change, a company's ability to respond quickly and effectively to a crisis can have a significant impact on a company's reputation.
Co-Authors A. Niduaza, Angela Muhammad Yusuf Nainggolan, Cindi Nurlela Romlatun, Romlatun Setiyadi, Bradley Yuliani, Adelia