Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Ilmiah Ekonomi dan Manajemen
Najwa Syifa Quthunnadaa Sausan
Unknown Affiliation
Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Inovasi Produk Dan Digitalisasi Layanan Pada Pegadaian Syariah Di Era Ekonomi Digital: Introduction, Research Method, Study Theory, Research Results and Discussion, Conclusion Fitroh Nurhayati; Lovi Yandi; Najwa Syifa Quthunnadaa Sausan; Anas Malik
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 3 No. 5 (2025): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) Mei
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v3i5.4632

Abstract

This study aims to analyze the effectiveness of product innovation and service digitalization at Pegadaian Syariah in increasing financial inclusion in the digital economy era. The research method used is descriptive qualitative with data collection techniques through in-depth interviews, participatory observation, and documentation of Pegadaian Syariah employees and customers. The results of the study indicate that digital transformation, through the development of the Pegadaian Syariah Digital (PSD) application and modernization of technological infrastructure, is able to increase transaction efficiency, expand service coverage, and support sharia financial inclusion. However, the main challenges faced include the digital literacy gap, data security risks, and the complexity of multi-sharia contracts. This study recommends a hybrid strategy of offline-online services and an adaptive contract model so that services are more inclusive and easily accessible to all levels of society, while still being based on sharia principles.
Co-Authors Anas Malik Fitroh Nurhayati Lovi Yandi