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PENGARUH TEKNOLOGI INFORMASI DAN KUALITAS SUMBER DAYA MANUSIA TERHADAP KINERJA BANK SYARIAH DI INDONESIA PERIODE 2018-2024 Nur Jamiel, Harun; Intan Prabandari, Anandhiya
KHITABAH: Khazanah Penelitian Perbankan Syariah Vol 2 No 1 (2025): .
Publisher : Sekolah Tinggi Agama Islam Putra Galuh Ciamis

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Abstract

The rapid development of Islamic banking in Indonesia demands optimization of performance, including operational efficiency and profitability, to maintain competitiveness. This study examines how information technology and human resource quality influence the efficiency and profitability of Islamic banks in Indonesia during the period 2018-2024. Research data is derived from published financial reports of Islamic banks in Indonesia. Regression analysis is used to examine the relationship between variables, considering bank size and economic growth factors. The results show that information technology significantly contributes to improved operational efficiency and profitability. Technology implementation enables process automation, increased data accuracy, and expanded service reach. Quality human resources, indicated by education and training levels, also have a positive influence. Competent employees are able to optimize technology and provide excellent service to customers. These findings emphasize the importance of continuous investment in information technology and human resource development for Islamic banks. This strategy is crucial to increase operational efficiency and profitability, as well as strengthen competitiveness in the Islamic banking industry.
Pendampingan Usaha Bagi Tenaga Kerja Mandiri Pemula (TKMP) Kabupaten Pangandaran: Business Mentoring for Beginner Independent Workers (BIW) of Pangandaran Regency Jaelani, Ihrom; Nur Jamiel, Harun; Acim, Acim
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 10 No. 9 (2025): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v10i9.9836

Abstract

The Beginner Independent Worker (BIW) mentoring program initiated by the Indonesian Ministry of Manpower is an effort to improve the quality and capacity of workers who have just started a business to compete in the market and develop their business independently. In its implementation, this program involves mentors tasked with guiding BIW in solving various aspects of their business problems, from recording business financial reports and marketing to obtaining a Business Identification Number (BIN). The partners in this mentoring activity are BIW in Pangandaran Regency, totaling 19 people. Mentoring activities are carried out offline and online through the stages of preparation, implementation of mentoring, and monitoring or evaluation. The mentoring results show that BIW can make notes on business financial reports, utilize social media to expand marketing reach, and have NIB as proof that the business that BIW runs is official/legal. Overall, this program seeks to create a sustainable entrepreneurial ecosystem, reduce unemployment and improve community welfare, and encourage inclusive economic growth, especially in Pangandaran Regency and generally in Indonesia.