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Analysis of the Influence of Workload and Work Stress Determinants on Personnel Performance through Work Motivation (A Study at the Regional Police of Lampung) Fajar Destri Prasetyo; Hakim, Lukmanul; Anuar Sanusi; M. Hasan Ma'ruf
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 3 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i3.17948

Abstract

The performance of police personnel serves as a key indicator in determining the effectiveness of law enforcement organizations in carrying out their duties and functions. The complex and high-pressure nature of police work poses significant challenges that may affect the stability and productivity of personnel performance. High workload and psychological pressure resulting from job stress can have both direct and indirect impacts on performance. Work motivation plays a strategic role as a mediating variable that can either strengthen or weaken the influence of these determinants on performance. The research problem addressed in this study is: how do workload and job stress affect the performance of personnel at the Lampung Regional Police (Polda Lampung), both directly and indirectly through work motivation as an intervening variable? This study employs a quantitative approach using the Partial Least Squares (PLS) Structural Equation Modeling (SEM) method with SmartPLS version 4.0. The results reveal that workload has a significant positive effect on personnel performance, while job stress does not. Additionally, personnel performance does not have a significant positive effect on work motivation. Moreover, workload and job stress do not significantly influence personnel performance through work motivation. Keywords: Workload Determinants, Job Stress, Personnel Performance, Work Motivation
The Role of Job Satisfaction as a Mediation between Leadership and Compensation for the Motivation of the National Police Hakim, Lukmanul; Tamzis; M. Hasan Ma'ruf
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 3 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i3.17831

Abstract

This study aims to examine the influence of leadership and compensation on work motivation with job satisfaction as a mediating variable in personnel of the Lampung Police Human Resources Bureau. The problems raised focus on low work motivation triggered by dissatisfaction with the leadership style and the compensation system that is perceived to be unfair. The novelty of this study lies in the use of a mediation model that places job satisfaction as a link between leadership variables and compensation for motivation, which is rarely comprehensively studied in police settings. The research approach used was quantitative with a census method of 119 respondents, analyzed using path analysis techniques through the help of SPSS and PLS-SEM software. The results showed that leadership and compensation significantly affected job satisfaction, which in turn had an impact on increased work motivation. In addition, job satisfaction has been shown to be an effective mediating variable in the relationship between leadership and compensation for work motivation. This research contributes to the development of public sector human resource management, especially in law enforcement agencies, by emphasizing the importance of job satisfaction as a strategy to increase personnel motivation. Keywords: Leadership, Compensation, Job Satisfaction, Motivation, Policing
Transformational Leadership, Motivation, and Work Stress in Improving Police Performance Kentut Lintang Tenggono; Hakim, Lukmanul; M. Hasan Ma'ruf
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 4 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i4.18073

Abstract

The performance of personnel in police organizations is a crucial aspect that determines the quality of public services and the effectiveness of the institution. Leadership factors, work motivation, and psychological conditions such as work stress are important determinants that affect the achievement of optimal performance. This study aims to analyze the influence of transformational leadership and work motivation on the performance of Lampung Police Biddokkes personnel, as well as test the role of work stress as a moderation variable. The research method uses a quantitative approach with a causal associative design. The research population is all Biddokkes personnel as many as 104 people, who were made respondents through saturated sample techniques. The data was collected using a Likert scale questionnaire and tested by validity, reliability, classical assumptions, and path analysis. The results showed that transformational leadership had a significant positive effect on performance, as well as work motivation. Simultaneously, both affect performance with strong significance values. In addition, work stress has been shown to moderate the relationship with an increase in the coefficient of determination. These findings confirm that transformational leadership and work motivation are able to improve performance, but their effectiveness is greatly influenced by stress levels. Research recommendations include individual attention-based leadership training, a fair reward system, and integrated work stress management strategies to support the optimization of police personnel performance. Keywords: Transformational Leadership, Work Motivation, Work Stress, Performance
Leadership, Human Resource Digitalization, and Performance Assessment on Organizational Performance with Motivational Moderation Subarjo; Hakim, Lukmanul; M. Hasan Ma'ruf
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 4 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i4.18074

Abstract

This study aims to analyze the influence of leadership, digitalization of human resource management (HR), and performance appraisal systems on organizational performance with work motivation as a moderation variable. The research was conducted at the Lampung Police Human Resources Bureau involving 100 respondents. Data were collected through questionnaires and analyzed using multiple linear regression and moderated regression analysis (MRA). The results of the study show that leadership, digitization of human resources, and performance appraisal systems have a significant effect on organizational performance. Work motivation has been shown to strengthen the relationship between leadership and human resource digitalization to organizational performance, but does not moderate the relationship between the performance appraisal system and organizational performance. These findings underscore the importance of transformational leadership styles, digitization of human resource management, and a transparent performance appraisal system in improving the effectiveness of public organizations. This research makes theoretical contributions to the human resource management literature as well as practical recommendations for public organizations, particularly in the context of policing. Keywords: Leadership, HR Digitalization, Performance Appraisal, Motivation, Organizational Performance
PERFORMANCE EVALUATION OF IIB DARMAJAYA ACADEMIC INFORMATION SYSTEM USING COBIT 5.0 FRAMEWORK ON STUDENT SATISFACTION Lukmanul Hakim; Agung Nugroho; M. Hasan Ma'ruf
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 8 No 1 (2024): IJEBAR : Vol. 8, Issue 1, March 2024
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v8i1.12837

Abstract

The academic information system (SIAKAD) really helps universities in processing data on student grades, courses, data on teaching staff (lecturers) and faculty/department administration which is still manual to be done with a computerized system. Thus, it is necessary to evaluate SIAKAD's performance so that we can find out the quality of the services that have been provided to students. This research requires a governance framework in the form of Control Objective for Information and Related Technology 5 (COBIT 5.0) which can provide benefits for an agency in achieving strategic goals and optimizing information technology services. Therefore, this research aims to see how the performance SIAKAD regarding satisfaction with IIB Darmajaya students and providing recommendations for improving the quality of student services. The method used in this research is a descriptive method with a quantitative approach. The evaluation results show that SIAKAD's maturity level is still low, there is a fairly large GAP between the current service maturity level and the expected performance level. The GAP in the APO.07 domain is 2.24, in the DSS.03 domain it is 2.23, in the DSS.04 domain it is 2.29, in the DSS.05 domain it is 2.18 and in the MEA.01 domain it is 2.40 . The average GAP for the entire domain is 2.27 and places the service quality of SIAKAD IIB Darmajaya in the Manage quality and needs to be strengthened to improve the quality of student services. The recommendation given is to provide easy access to student data and provide access for parents/guardians of students at SIAKAD.