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Implementasi Akuntabilitas Kinerja dan Strategi Manajerial dalam Peningkatan Mutu Layanan Pendidikan Formal Bahar, Alfiana; Hasbullah; Arisal
Sipakatau: Jurnal Pendidikan dan Kebudayaan Vol. 1 No. 2 (2024): Edisi Oktober 2024
Publisher : Jurusan Tarbiyah STAI Al-Gazali Bone

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Abstract

The quality of formal education services is the main indicator of the success of educational institutions in carrying out their strategic functions. This study aims to analyze the implementation of performance accountability and managerial strategies in improving the quality of formal education services. This study uses a literature approach by examining a number of scientific articles related to the topic in question. The results of the study show that performance accountability plays an important role in creating transparency and improving the achievement of educational institutions. Managerial strategies, including planning, organizing, implementing, and evaluating functions, have proven to be effective in supporting service quality. In addition, the role of the principal, the pedagogic competence of teachers, the implementation of innovative learning models, and proper classroom management are determining factors in improving quality. These findings imply that the integration of accountability and a systematic and sustainable managerial strategy is key in creating quality formal education.
Centralized Data Governance: The Key to Digital Transformation and Improving Accountability at the Regional Office of the Ministry of Religious Affairs of West Sulawesi Province Arisal
AMUYA: JOURNAL OF MANAGEMENT Vol 1 No 2 (2025): AMUYA: Indonesian Journal of Management Reviews
Publisher : POKJANAS PERENCANA KEMENTERIAN AGAMA RI

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Abstract

This article analyzes data governance issues at the Regional Office of the Ministry of Religious Affairs of West Sulawesi Province, resulting in slow public services and complex bureaucracy. Various structural and technical issues, such as the lack of information system integration that creates the phenomenon of "information silos," and reliance on manual processes, collectively hamper digital transformation and accountability. This paper uses a qualitative method with a literature review approach. Data were collected from various secondary sources, including scientific journals, official government reports, management books, and laws and regulations related to the Electronic-Based Government System (SPBE) and public services. Seven policy alternatives are formulated to address these issues, ranging from directive approaches to fundamental changes. These policy alternatives include the formation of a special task force, standardization of data formats, mandatory use of a centralized system, priority budget allocation for technology, the formation of a helpdesk team and ongoing training, gradual data integration, and business process reengineering (BPR). Conceptual and theoretical support, such as Data Governance Theory, the Concept of Digital Transformation, the Concept of Accountability, and the Concept of Public Sector Innovation, provide a strong scientific foundation for each recommendation. It is hoped that this policy can be a strategic guide for the Regional Office of the Ministry of Religion of West Sulawesi Province to create an efficient, transparent and modern bureaucracy, which will ultimately improve the quality of service to the community.