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Civil Liability of Businesses for The Loss of Consumer Goods Delivery Packages Through Land Transportation Services (Study at PT. Antar Lintas Sumatra Medan) Djodie, Mohammad Effan; Jamillah; Marsella
Neoclassical Legal Review: Journal of Law and Contemporary Issues Vol. 1 No. 1 (2022): Neoclassical Legal Review: Journal of Law and Contemporary Issues
Publisher : Talenta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32734/nlrjolci.v1i1.16859

Abstract

Transportation is a field of activity that is very important in the life of the Indonesian people. With that the Government established a Law no. 8 of 1999 which stated that "Consumer protection is all efforts that guarantee legal certainty to provide protection to consumers". This is to find out how the company PT. Antar Lintas Sumatra responds to consumers who lose goods in using the transportation services of PT. Antar Lintas Sumatra. The formulation of the problem in research at PT. Antar Lintas Sumatra includes how the company's responsibilities, settlement mechanisms and how the company solving problems in civil liability. This research is an normative juridical law research. The study uses secondary data and primary data. The transportation service provider company PT. Antar Lintas Sumatra makes agreements and agreements with consumers in the form of agreements in using PT. Antar Lintas Sumatra's transportation. Because consumer protection is closely related to legal protection, consumers are entitled to protection in the form of company responsibility if there is legal protection. Consumer protection covers various aspects of the law relating to the protected material, not just physical protection. There is no imbalance in disputes in an agreement because there is an agreement at the beginning between the customer and the transportation provider.
ANALISIS PEMBOROSAN PRODUKSI KAIN PANEL MELALUI PENDEKATAN LEAN SUPPLY CHAIN Marsella; Kosasih, Wilson; Salomon, Lithrone Laricha
Jurnal Mitra Teknik Industri Vol. 4 No. 2 (2025): Jurnal Mitra Teknik Industri
Publisher : Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmti.v4i2.34956

Abstract

This study assesses the efficiency of a panel fabric production line at a Bekasi textile company using a Lean Supply Chain approach. Selected for its highest defect rate (62,919 defects from October 2024 to March 2025), 14 machines, and longest cycle time (14 days per batch), the line’s efficiency, dominant wastes, and improvement opportunities were examined. A descriptive single-case design gathered data through in-depth interviews, focus groups, and a seven-waste questionnaire. Process analysis began with Current Value Stream Mapping (VSM), followed by Value Stream Analysis Tools (VALSAT) via Process Activity Mapping (PAM) and Process Cycle Efficiency (PCE) calculations, then a 5 Whys analysis. PAM results indicated a PCE of 34.33%. The 5 Whys identified three root causes of waste: (1) lack of standardization and visual management, (2) unintegrated information flow, and (3) limited human-resource and equipment capacity. Key wastes included excess motion, inefficient material transport, inventory buildup, and waiting time. Recommendations include implementing 5S for workplace standardization, digitizing production with a pull system, and applying heijunka, kanban, and balanced flow to level production. Scheduled machine maintenance is advised to reduce defects. Adopting Hoshin Kanri and Future VSM will support continuous improvement and strategic alignment. These measures aim to reduce waste, boost productivity, sustain competitiveness, and foster sustainable business.