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Faktor-Faktor yang Mempengaruhi Kinerja Karyawan di Sektor Perbankan : Studi Literatur Kualitatif Zahroh, Andini Alfi; Rahmawati, Lusy; Farid, Muhammad; Fitria, Nabilatul; Putra, Riyan Sisiawan
Business and Investment Review Vol. 3 No. 3 (2025)
Publisher : CV. Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/birev.175

Abstract

This study aims to analyze the factors that influence employee performance in the banking sector through a systematic literature review approach. The main focus of the study is three important variables, namely work motivation, leadership style, and work discipline, which have been widely studied in various national and international journals related to employee performance in the banking industry. The SLR method is used to collect, review, and synthesize findings from 15 relevant journals, thus providing a comprehensive picture of the relationship between the three variables and employee performance. The results of the analysis show that work motivation has a significant positive effect on performance, where motivated employees are more productive and contribute optimally. An effective leadership style also plays an important role in improving performance by creating a conducive work environment and supporting employee development. In addition, work discipline has been proven to be a supporting factor that strengthens the consistency and quality of employee work. This study suggests that banking management should focus on improving these three aspects in order to maximize employee performance and achieve organizational goals effectively. The implications of this study can be the basis for human resource development strategies in the banking sector. ABSTRAK Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi kinerja karyawan di sektor perbankan melalui pendekatan studi literatur sistematis (Systematic Literature Review). Fokus utama penelitian adalah tiga variabel penting, yaitu motivasi kerja, gaya kepemimpinan, dan disiplin kerja, yang telah banyak dikaji dalam berbagai jurnal nasional dan internasional terkait kinerja karyawan di industri perbankan. Metode SLR digunakan untuk mengumpulkan, mengkaji, dan mensintesis temuan dari 15 jurnal relevan, sehingga memberikan gambaran komprehensif mengenai hubungan antara ketiga variabel tersebut dengan kinerja karyawan. Hasil analisis menunjukkan bahwa motivasi kerja memiliki pengaruh positif signifikan terhadap kinerja, di mana karyawan yang termotivasi lebih produktif dan berkontribusi optimal. Gaya kepemimpinan yang efektif juga berperan penting dalam meningkatkan kinerja dengan menciptakan lingkungan kerja yang kondusif dan mendukung pengembangan karyawan. Selain itu, disiplin kerja terbukti menjadi faktor pendukung yang memperkuat konsistensi dan kualitas kerja karyawan. Penelitian ini menyarankan bagi manajemen perbankan untuk fokus meningkatkan ketiga aspek tersebut guna memaksimalkan kinerja karyawan dan mencapai tujuan organisasi secara efektif. Implikasi penelitian ini dapat menjadi dasar strategi pengembangan sumber daya manusia di sektor perbankan. Kata kunci: kinerja karyawan, motivasi kerja, gaya kepemimpinan, disiplin kerja.
Peningkatan Pemahaman Operasional Siswa melalui KKN di SMK Al Islah Surabaya Nuruddin, Mohamad Lutfi; Chusnaini, Azmil; Septia, Nurtiara; Amelia, Dyah Eka; Fitria, Nabilatul
Abimanyu : Jornal of Community Engagement Vol 6 No 2 (2025): August 2025
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Community Service Program (KKN) is a form of university contribution in increasing the capacity of vocational education, especially in Vocational High Schools (SMK). This research aims to improve the understanding of SMK Al Islah Surabaya students on the concepts of production operational management and risk management. The method of implementing this activity is through structured and interactive material presentation, including material preparation, observation of student conditions, material delivery, open discussion, and evaluation based on student reflection using Google Form. The results of the activity showed an increase in student understanding both qualitatively and quantitatively. Before the activity, only 22% of students understood the production flow and 19% understood operational risks. After the activity, the understanding of the production flow increased to 80% and the understanding of risks to 76%. In addition, students showed awareness of the importance of work planning, division of tasks, and risk anticipation in production activities. This activity is in line with the principles of Work-Based Learning (WBL) and the Merdeka Curriculum, which emphasizes active, participatory learning, and is relevant to the needs of the world of work. Real experience-based material exposure has proven effective in improving the managerial readiness of vocational students.