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STRATEGIES TO IMPROVE EMPLOYEE PERFORMANCE IN THE TRANSPORTATION SERVICES OF ARMOR GROUP MALANG Alfin Aulia Rachman; Abdul Khodir Djaelani; Pardiman
International Journal of Cultural and Social Science Vol. 6 No. 2 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i2.1073

Abstract

Conflicts between extractive companies—particularly in the mining and palm oil sectors—and local communities in Indonesia represent a complex and enduring structural phenomenon. This study aims to identify and map scientific trends related to conflict management strategies in this context through a bibliometric approach. Data were collected from the Scopus database using selected keywords, covering publications from 2000 to 2024. The analysis was conducted using VOSviewer software, focusing on keyword mapping, publication productivity, and networks of author and institutional collaboration. The results revealed three major clusters in the literature: (1) social conflict and conflict management models, (2) sustainability dimensions and corporate social responsibility (CSR), and (3) stakeholder engagement and governance complexity. These findings underscore the importance of a multidimensional approach to understanding conflicts in the extractive sector and highlight a shift in academic focus toward community participation and value-based conflict resolution models. This study contributes to the mapping of scientific knowledge and offers strategic references for policymakers and industry practitioners in designing fair and sustainable conflict resolution approaches.
THE EFFECT OF TRAINING AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION AS AN INTERVENING VARIABLE Moch. Ardiansyah Pramudya; Abdul Khodir Djaelani; Nur Hidayati
International Journal of Cultural and Social Science Vol. 6 No. 2 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i2.1100

Abstract

This study examines the effect of training and work motivation on the performance of Café Nakoa Malang employees, with job satisfaction as a mediating variable. The study population consisted of 103 employees spread across four Café Nakoa branches, all of whom were sampled using saturation sampling techniques. The method used was a survey with data collection through questionnaires, which were then analysed quantitatively using SEM-PLS via the SmartPLS 4 software. The results showed that training and motivation had a positive and significant effect on performance, both directly and through job satisfaction. These findings underscore the importance of effective training and a fair motivation system in enhancing employee satisfaction and performance, particularly in the service industry with a self-service system. The research model was also proven to be valid and reliable, with significant relationships among the main variables.
MANAGEMENT OF WORK PROCEDURES OF THE MINISTRY OF SOCIAL AFFAIRS OF THE REPUBLIC OF INDONESIA FROM THE PERSPECTIVE OF CHANGE MANAGEMENT BASED ON THE MINISTRY OF SOCIAL AFFAIRS REGULATION NUMBER 2 OF 2025 Kamil, Muhammad Kamil; Abdul Khodir Djaelani; Supriyanto
International Journal of Cultural and Social Science Vol. 6 No. 3 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i3.1151

Abstract

This study examines the organizational transformation of the Indonesian Ministry of Social Affairs (Kemensos) in response to Ministerial Regulation (Permensos) Number 2 of 2025, which implements Presidential Regulation (Perpres) Number 162 of 2024. Shifting from bureaucratic simplification to an emphasis on operational effectiveness and efficiency, this transformation is analyzed using a qualitative method combining document analysis (Permensos 1/2022 and Permensos 2/2025) and in-depth interviews. Key findings indicate the expansion of Kemensos's main structure from eight to ten primary units, notably introducing the Center for Social Welfare Data and Information and the Center for Education, Training, and Professional Development. These changes aim to enhance evidence-based policymaking and strengthen human resource capacity. The restructuring is expected to improve governance through clearer unit functions, faster task implementation, and more professional and accountable service delivery. Theoretically, this study contributes to the discourse on adaptive change management in the public sector. Practically, it offers guidance for governmental reform and serves as a model for other agencies pursuing institutional modernization.