Claim Missing Document
Check
Articles

Found 2 Documents
Search

Pengaruh Gaya Kepemimpinan,Komitmen Dan Komunikasi Organisasi Terhadap Kinerja Pengurus Moch. Ardiansyah Pramudya; Abdul Kodir Djaelani; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 10 Agustus 2022
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

AbstractThis study plans to decide and dissect the effect of value, progress, and quality of administration on consumer loyalty of Ayam Geprek Kak Rose in Malang City. This kind of exploration is a reasonable assessment with quantitative methodologies. The strategy used is a different straight relapse. The test procedure uses a recipe from Malhotra with computational consequences of 80 examples. To overcome this problem, this review uses SPSS assistance with legitimacy tests, unshakable quality tests, ordinance tests, various direct relapse tests, multicollinearity tests, heteroscedasticity tests, F tests, and t tests. The results showed that all factors of value, progress, and quality of administration fundamentally affect consumer loyalty, cost basically affects consumer loyalty, progress affects consumer loyalty, and the overall quality of administration affects consumer loyalty. fulfillment. Keywords : Cost, Progress, Administrative Quality, Consumer Loyalty
THE EFFECT OF TRAINING AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION AS AN INTERVENING VARIABLE Moch. Ardiansyah Pramudya; Abdul Khodir Djaelani; Nur Hidayati
International Journal of Cultural and Social Science Vol. 6 No. 2 (2025): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v6i2.1100

Abstract

This study examines the effect of training and work motivation on the performance of Café Nakoa Malang employees, with job satisfaction as a mediating variable. The study population consisted of 103 employees spread across four Café Nakoa branches, all of whom were sampled using saturation sampling techniques. The method used was a survey with data collection through questionnaires, which were then analysed quantitatively using SEM-PLS via the SmartPLS 4 software. The results showed that training and motivation had a positive and significant effect on performance, both directly and through job satisfaction. These findings underscore the importance of effective training and a fair motivation system in enhancing employee satisfaction and performance, particularly in the service industry with a self-service system. The research model was also proven to be valid and reliable, with significant relationships among the main variables.