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All Journal JAM : Jurnal Aplikasi Manajemen Journal of Social Research
Putra, Bagusranu Wahyudi
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Measuring Growth Driving Supply Chain Integration (Gdsci) Factors Using Confirmatory Factor Analysis (Cfa) At The Gresik Petrochemical Bulk Terminal Putra, Bagusranu Wahyudi; Utami, Whidya; Sembiring Gurky, Murpin Josua
Journal of Social Research Vol. 4 No. 7 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i7.2634

Abstract

The growth of the bulk port industry increasingly demands more effective supply chain integration to enhance competitiveness and operational efficiency. This study examines the growth-driving factors in Growth Driving Supply Chain Integration (GDSCI) at Petrokimia Gresik Bulk Port using Confirmatory Factor Analysis (CFA). The research model evaluates three main dimensions of GDSCI: Collaborative Competitive Advantage (CCA), System Resilience (SR), and System Stakeholder Satisfaction (SSS). The CFA results indicate that all indicators have loading factors above 0.70, except for one indicator that still meets the convergent validity tolerance threshold. The Goodness-of-Fit (GOF) index demonstrates that the model has a good fit with empirical data, with values of GFI = 0.952, CFI = 0.954, and RMSEA = 0.092. These findings confirm that supply chain integration plays a crucial role in improving logistics efficiency, Collaborative competitiveness, and stakeholder satisfaction. The results support the Dynamic Capability Theory, which emphasizes the importance of dynamic capabilities in dealing with market uncertainty and changes in the business environment. Practically, this study provides insights for port managers and regulators to optimize supply chain integration strategies to enhance operational performance and long-term business growth. The study also recommends strengthening stakeholder collaboration and leveraging digital technology to improve the resilience of the logistics system.
Enhancing Business Performance: A Dual Perspective of Customer Experience Mediation and Technological Readiness Moderation Putra, Bagusranu Wahyudi; Sembiring, Murpin Josua; Dewi, Liliana; Ardissalma, Jasmine
Jurnal Aplikasi Manajemen Vol. 23 No. 4 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

This study investigates the intricate dynamics of digital transformation programs and business performance, with an emphasis on the mediating role of customer experience optimization and the moderating role of technology infrastructure preparedness. Based on survey responses from 247 executives across various industries in Indonesia, this study uses structural equation modeling to estimate the posited relationships. The results verify that digital transformation positively influences business performance, both directly and indirectly, through better customer experience. Additionally, preparedness of technology infrastructure strongly moderates the alignment of digital transformation with customer experience optimization, such that firms well prepared in this regard derive the maximum benefits from their digital programs. The current work contributes to existing foundational theories by identifying key mediating and moderating mechanisms that explain heterogeneity in digital transformation returns, dispelling naive deterministic conceptions of technological dynamics. The results provide actionable insights for business executives who want to maximize returns on their digital investments. They emphasize strategic alignment across digital transformation, customer experience optimization, and technology infrastructure preparedness as the cornerstones of effective digital programs. The current work contributes to the body of knowledge in digital business strategy by clarifying the intricate mechanisms by which digital investments translate into superior business performance.
Co-Authors Ardissalma, Jasmine Liliana Dewi Murpin Josua Sembiring Utami, Whidya