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All Journal PROCESSOR Jurnal Ilmiah Sistem Informasi, Teknologi Informasi dan Sistem Komputer AT TARIIZ : Jurnal Ekonomi dan Bisnis Islam
Kurniawan , Muhammad
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Other

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PENGARUH KUALITAS LAYANAN DAN KUALITAS PRODUK TEHADAP KEPUASAN NASABAH DALAM MENGGUNAKAN BYOND BSI (STUDI PADA MAHAISWA UIN RADEN INTAN LAMPUNG PENGGUNA E BANKING BSI): indonesia Zen Maulana Ihsan; Kurniawan , Muhammad; Kurniawan, Agus
AT TARIIZ : Jurnal Ekonomi dan Bisnis Islam Vol 4 No 02 (2025): AT TARIIZ : JURNAL EKONOMI DAN BISNIS ISLAM
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/attariiz.v4i02.1587

Abstract

This research aims to determine the effect of service quality and product quality on customer satisfaction with the E-Banking Byond BSI product in a study of Uin Raden Intan Lampung students. This study uses a quantitative approach with data collection through questionnaires involving 100 respondents. The analysis results show that service quality has a positive and significant effect on customer satisfaction, with a p-value of 0.000. Product quality also has a positive and significant effect on customer satisfaction, with a p-value of 0.015. These findings indicate that the better the quality of service provided by Byon BSI and the more credible the services offered to customers, the greater the customer satisfaction in using the Byond BSI application. These two variables are interrelated; the quality of the product and the quality of the service have a very close relationship with customer satisfaction.
Perancangan Sistem Autentikasi Jaringan Nirkabel dan File Server menggunakan RADIUS dan WPA2-Enterprise Tristanto Ari Aji, Tristanto Ari Aji; Kurniawan , Muhammad; Sutanto, Yudi; Slameto, Andika Agus; Kristiary, Ravenusa Arjuna
Jurnal PROCESSOR Vol 20 No 2 (2025): Jurnal Processor
Publisher : LPPM Universitas Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33998/processor.2025.20.2.2531

Abstract

Network security and efficiency are important aspects in managing network infrastructure, especially in wireless networks that are prone to various forms of attacks. This research aims to design a more secure and efficient wireless network and file server authentication system using the WPA2-Enterprise protocol and a RADIUS server. In this design, the WPA2-Enterprise protocol is used to improve the security of wireless network access with a user identity-based authentication method, not just a generic password. To improve the efficiency of the authentication process, a RADIUS server is used. The RADIUS (Remote Authentication Dial-In User Service) server functions as a centralised authentication centre that verifies user credentials from a predefined database. The system in this research integrates file server service authentication and wireless network usage authentication. Test results show that this design successfully provides more secure authentication, prevents unauthorised access, and simplifies user and access rights management. The use of a RADIUS server and the WPA2-Enterprise protocol allows for flexibility and efficiency in implementing the system in a campus environment. The implementation of this system can be a practical solution in improving the security and efficiency of the wireless network authentication process and internal file server services.
Co-Authors Agus Kurniawan Kristiary, Ravenusa Arjuna Slameto, Andika Agus Sutanto, Yudi Tristanto Ari Aji, Tristanto Ari Aji Zen Maulana Ihsan