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All Journal Jurnal Kajian Hukum Dan Kebijakan Publik
Riskiya Dina Paramita
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Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Analisis Pengaruh Kebijakan Birokrasi Terhadap Efektivitas Pelayanan Publik Di Lampung Berchah Pitoewas; Abdul Halim; Martines Sabiliun Muttaqina; Elza Zeriana; Ferdiansyah, Ferdiansyah; Riskiya Dina Paramita; Ratna Wulandari; Bagus Permana; Rifdah Assyifa
Jurnal Kajian Hukum Dan Kebijakan Publik | E-ISSN : 3031-8882 Vol. 2 No. 2 (2025): Januari - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/vm6zpt93

Abstract

This study aims to examine the influence of bureaucratic policy on the effectiveness of public services in Lampung Province through a literature review approach. In the context of modern governance, bureaucracy plays a vital role in delivering efficient, transparent, and accountable public services. A review of various scholarly sources reveals that well-designed bureaucratic policies can significantly enhance service quality, particularly through organizational reform, digital service implementation, and strengthening the capacity of civil servants. However, the literature also highlights persistent challenges, such as overlapping regulations, low accountability, and resistance to change, which hinder effective policy implementation at the regional level. In the case of Lampung, the effectiveness of public services is largely determined by how consistently and adaptively bureaucratic policies are applied to meet public needs. Therefore, this study recommends improving evidence-based bureaucratic policies, continuous capacity-building programs for civil servants, and stronger performance evaluation systems as strategic efforts to enhance public service delivery.
Analisis Daya Saing Sektor Pariwisata dalam Meningkatkan Kunjungan Wisatawan di provinsi Lampung Riskiya Dina Paramita; Indah Purwoningsih; Siti Musaroh Maydiana Alpa; Indah Septia Lestari; Berchah Pitoewas; Abdul Halim
Jurnal Kajian Hukum Dan Kebijakan Publik | E-ISSN : 3031-8882 Vol. 2 No. 2 (2025): Januari - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/pebmbm96

Abstract

Lampung Province, especially Bandar Lampung City, is essentially trying to increase competitiveness through the tourism sector. Government policies in Bandar Lampung City have a strategic role in developing service quality and destination readiness as well as striving for an advanced and competitive tourism sector in increasing tourist visits to Lampung Province. This study aims to analyze the competitiveness of the tourism sector to increase tourist visits to tourist destinations in Lampung Province through exploring the role of tour guide training, developing CHSE (clean, healthy, safety, and environment) standard home stays, and utilizing digital technology in promoting destinations in Lampung. This research was conducted through in-depth interviews with the parties involved and using a descriptive qualitative approach as well as observation. Through in-depth interviews and the results of observations that have been carried out, it has been proven that building or striving for the competitiveness of the tourism sector to increase tourist visits in Lampung Province can strengthen the capability of providing quality services to tourists, having a level of tourist trust in visiting tourist destinations and digital-based promotions through social media which are essentially very significant in expanding the reach and awareness of destinations.  All of these strategies contribute to improving Lampung’s image as a competitive destination.
Co-Authors Abdul Halim Bagus Permana Berchah Pitoewas Elza Zeriana Ferdiansyah Ferdiansyah Indah Purwoningsih Indah Septia Lestari Martines Sabiliun Muttaqina Ratna Wulandari Rifdah Assyifa Siti Musaroh Maydiana Alpa