Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal SMARTICS Journal
Nurfauzi, Oka Muhamad
Unknown Affiliation
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Analisis Sentimen, Grab Indonesi Analisis Sentimen Grab Indonesia Pada Ulasan Google Play Store Menggunakan Algoritma Naïve Bayes Dan SVM Nurfauzi, Oka Muhamad; Hilabi, Shofa Shofiah; Nurapriani, Fitria; Huda, Baenil
SMARTICS Journal Vol 11 No 1 (2025): SMARTICS Journal (April 2025)
Publisher : Universitas PGRI Kanjuruhan Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/smartics.v11i1.11789

Abstract

This study uses the Naïve Bayes and Support Vector Machine (SVM) algorithms to analyze the sentiment of user reviews on the Grab Indonesia app on the Google Play Store.  Web scraping was used to gather the review data, which was then processed through a number of stages, such as tokenization, letter modification, the elimination of unnecessary words, and weighting using the TF-IDF approach.  The findings of the investigation demonstrate that SVM performs better in classifying positive and negative sentiments and has a greater accuracy (93%) than Naïve Bayes (92%).  But in terms of computational efficiency, Naïve Bayes continues to lead the field.  This study sheds light on how well both algorithms do sentiment analysis on Indonesian mobile apps
Co-Authors Hilabi, Shofa Shofiah Huda, Baenil Nurapriani, Fitria