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All Journal Jurnal Ilmu Multidisplin Gema Wisata RESLAJ: Religion Education Social Laa Roiba Journal
Fadillah Manuhutu
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Religion Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Pendekatan Berkelanjutan dalam Pelestarian Candi Tebing Tegallinggah sebagai Warisan Cagar Budaya Bali Nurfadillah Mustari; Putu Ayu Dian Ratna; Fadillah Manuhutu
Jurnal Ilmu Multidisiplin Vol. 4 No. 1 (2025): Jurnal Ilmu Multidisplin (April–Mei 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v4i1.815

Abstract

Pelestarian cagar budaya merupakan aspek penting dalam menjaga warisan sejarah dan identitas suatu bangsa. Candi Tebing Tegallinggah, sebagai salah satu peninggalan budaya di Bali, memiliki nilai historis, arkeologis, dan spiritual yang tinggi. Namun, tantangan dalam pelestarian seperti degradasi lingkungan, perubahan iklim, dan tekanan pariwisata membutuhkan pendekatan berkelanjutan agar cagar budaya ini tetap lestari. Penelitian ini bertujuan untuk menganalisis strategi pelestarian berbasis keberlanjutan dengan pendekatan ekologis, sosial, dan ekonomi. Metode yang digunakan adalah pendekatan kualitatif dengan studi literatur, observasi lapangan, serta wawancara dengan pemangku kepentingan terkait. Hasil penelitian menunjukkan bahwa keterlibatan masyarakat lokal, kebijakan konservasi yang ketat, serta pengelolaan wisata berbasis ekowisata dapat menjadi solusi efektif dalam menjaga keberlanjutan Candi Tebing Tegallinggah.
Pengalaman Tamu sebagai Tolok Ukur Kualitas Layanan : Studi Kualitatif pada Hotel Bintang Empat di Bali Jeanny Pricilia Anneke W; Fadillah Manuhutu
Gemawisata: Jurnal Ilmiah Pariwisata Vol. 21 No. 3 (2025): September : Jurnal Ilmiah Pariwisata
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/gemawisata.v21i3.850

Abstract

This study aims to explore guest experience as a benchmark for service quality in four-star hotels in Bali. Using a qualitative phenomenological approach, the research was conducted at two representative hotels, namely Four Points by Sheraton Bali, Kuta and The Anvaya Beach Resort Bali. Data were collected through semi-structured in-depth interviews with 20 guests who had stayed for at least one night within the past six months, online review analysis from platforms such as Booking.com and TripAdvisor, as well as participatory observations in service areas.The findings reveal that the dimensions of service quality most influencing guest experience include staff responsiveness, facility comfort, and the authenticity of services that integrate local culture. Guests appreciated staff friendliness and professionalism, room cleanliness, and personal touches such as being greeted by name or receiving special attention, which created positive emotional experiences. However, several weaknesses were also identified, such as delays in room service during peak hours and inconsistent maintenance of facilities. These results are consistent with the SERVQUAL model (Parasuraman et al., 1988), which emphasizes five key dimensions, but this study highlights the emotional experience dimension, which has been less explored in hospitality research in Bali. This study makes a theoretical contribution by broadening the understanding of the relationship between service quality and guest experience, particularly in the context of four-star hotels that are characterized by high service standards and intense competition. The practical implications suggest that hotel management should strengthen service personalization, ensure consistency in staff reliability and responsiveness, and enhance the integration of local cultural values as a differentiation strategy to increase competitiveness. Thus, guest experience can serve as a primary indicator that not only reflects service quality but also builds customer loyalty and strengthens the hotel’s positive image among both domestic and international tourists.
Eksplorasi Sejarah, Arsitektur, dan Konservasi Candi Tebing Tegallinggah sebagai Warisan Budaya di Gianyar, Bali Fadillah Manuhutu; Nurfadillah Mustari; I Wayan Sugita; Putu Ayu Dian Ratna
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 12 (2024): RESLAJ: Religion Education Social Laa Roiba Journal 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i12.5285

Abstract

The objective of this research is to critically evaluate the historical significance, architectural features, and conservation techniques associated with the Tegalinggah Cliff Temple, a major cultural heritage site in Gianyar, Bali. The inquiry used a qualitative research technique, collecting primary data through field observations and interviews with historians, local community stakeholders, and conservation specialists, supported with secondary material from relevant academic literature. Data was analyzed using qualitative descriptive approaches, supplemented by focus group discussions, to offer a thorough knowledge of the temple's historical background, architectural elements, and contemporary conservation efforts. The research results show that, despite Tegalinggah Cliff Temple's historical and architectural significance, it faces serious preservation issues such as natural degradation and limited community participation. The report emphasizes the importance of enhanced local engagement and the establishment of stronger conservation management structures to protect the site. In conclusion, the Tegalinggah Cliff Temple is an important cultural asset that requires increased preservation measures to maintain the long-term protection and development of Balinese cultural heritage.
Co-Authors I Wayan Sugita Jeanny Pricilia Anneke W Nurfadillah Mustari Putu Ayu Dian Ratna