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All Journal Media Hukum Indonesia (MHI)
Khairun, Imarroh Lutfiyatul Laeli
Unknown Affiliation
Law, Crime, Criminology & Criminal Justice

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Strategi Komunikasi Advokat Dalam Membangun Kepercayaan Klien: Ditinjau Dari Pendekatan Hukum Khairun, Imarroh Lutfiyatul Laeli; Ardelia, Talita Adwa; Aprilia, Salsabila Nisa; Imon, Syarah Adilla
Media Hukum Indonesia (MHI) Vol 3, No 2 (2025): June
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.15511861

Abstract

Client trust is the primary foundation in the professional relationship between lawyers and their clients. The success of a lawyer in defending the legal interests of a client is not only determined by legal competence but also by effective and strategic communication skills. This study aims to analyze the communication strategies employed by lawyers in building and maintaining client trust, using a qualitative approach through case studies and in-depth interviews. The findings indicate that transparency, empathy, consistency of information, and the use of easily understandable language are key elements in lawyer-client communication. Furthermore, a client-oriented legal approach, professional ethics, and the fulfillment of client rights form the basis of every communication strategy applied. These findings contribute to strengthening the professional ethics of lawyers and improving the quality of legal services in Indonesia.
Co-Authors Aprilia, Salsabila Nisa Ardelia, Talita Adwa Imon, Syarah Adilla