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Konseptualisasi Public Value dalam Manajemen Pelayanan Publik di Era Digital Mahmud, Magfira; Mozin, Sri Yulianti; umar, Marsela
Saraq Opat: Jurnal Administrasi Publik Vol 7 No 1 (2025): Januari:Saraq Opat: Jurnal Administrasi Publik
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/saraqopat.v7i1.1269

Abstract

Digital transformation in the public sector drives a paradigm shift from a traditional administrative approach towards a model oriented on the creation of public value. The concept of public value becomes a strategic framework that emphasizes the importance of legitimacy, performance, and community support in public service management. This study aims to examine how public service management can be reconceptualized in the digital era with an orientation towards public value creation. The method used is a qualitative literature review of recent national and international journals, including case studies such as e-Government services in Indonesia (Kusudiandaru & Umanto, 2024) and public transportation system management (Celia & Andono, 2023). The study results indicate that the integration of information technology, value-based management control systems, and stakeholder engagement are the main prerequisites for sustainable public value creation. This study concludes that public value is not only measured through bureaucratic output but also through public perception, participation, and trust in the service-providing institutions
IMPROVING CHILD NUTRITION: EVALUATING STUNTING REDUCTION INTERVENTIONS Dimas, Mohamad Rifki; Tui, Fenti Prihatini Dance; Mozin, Sri Yulianti
Public Policy Journal Vol 5, No 3 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i3.2665

Abstract

The purpose of this research is to describe the Regent Regulation No. 77 of 2021 Implementation of the Stunting ReductionProgram Policy in Ayula Tilango Village, Bone Bolango Regency. Based on the following indicators; (a) Policy Standards and Targets, (b) Resources, (c) Inter - Agency Communication, (d) Implementer Characteristics, (e) Economic, Social, and Political Environment, and (f) Implementer Attitudes. This study utilized a qualitative research method with a case study approach. Data was collected through in - depth interviews with various stakeholders, observation, and analysis of policy documents related to stunting program, The research results indicated that the implementation of the stunting program in Ayula Tilango Village faces several challenges, such as budget misalignment and difficulties in creating land for a clean water source. Despite these challenges, the program has achieved some positive impacts, including increased awareness of importance of balanced nutrition, improved acces to healthcare services, and healthier eating habits. However. These impacts still need further enchancement to address stunting issue in Ayula Tilango Village effectively. In conclusion, this research finds that the implementation of the stunting program in Ayula Tilango Village has encountered various obstacles affecting its effectiveness, therefore, greater efforts are needed to improve human resources and allocate budget moe effectively