Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Economic Education and Entrepreneurship Journal Bima Journal : Business, Management and Accounting Journal
Dewita, Kadek Putri
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Risk Management's Role in Coffee Shop Business Continuity: The Case of Brewandy Dewita, Kadek Putri; Rahayu, Ni Putu Widhia
BIMA Journal (Business, Management, & Accounting Journal) Vol 6, No 1 (2025)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/bima.6.1.31-44

Abstract

Purpose: This study aims to explore and improve the risk management practices of Brewandy Coffee, a micro, small, and medium enterprise (MSME) in the café sector, by evaluating existing strategies and suggesting enhancements. Methodology: The research uses a descriptive qualitative methodology to examine risks through the ISO 31000 framework and Risk and Self-Control Assessment (RSCA). Data were collected through in-depth interviews with stakeholders, including consumers, owners, and employees, to analyze and assess risks based on their frequency and impact. Results: The results show that Brewandy Coffee’s risk management strategies, including real-time monitoring, employee training, supply chain diversification, and enhanced data security, align with industry standards, effectively mitigating operational risks. Findings: The study highlights that adapting industrial-scale risk management practices to MSMEs is essential for business resilience and operational efficiency in resource-constrained environments. Novelty: The novelty of this study lies in integrating multiple perspectives—stakeholders’ views and risk management frameworks—into MSME risk practices, offering a holistic approach to improving risk management strategies. Originality: This paper is original in addressing the gap in MSME literature by applying advanced risk management practices in small enterprises, particularly in the café sector. Conclusions: The study concludes that risk management is critical for long-term sustainability and provides practical insights for MSMEs to enhance their risk mitigation strategies. Type of Paper: Descriptive qualitative research paper.
Strategy to Improve Service Quality in Service UMKM At “Berkah Rizki Photocopy” Gunung Pasir Jaya, A Village in East Lampung, Lampung Province Daud, Syahril; Dewita, Kadek Putri; Lediestiani, Silvi; Bobiyana, Pandya I Ketut
Economic Education and Entrepreneurship Journal Vol 7, No 2 (2024): Economic Education and Entrepreneurship Journal (E3J)
Publisher : FKIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Increasing competition in the MSME sector requires actors to continue to innovate, one of which is in terms of service quality. This research specifically analyzes the strategies implemented by UMKM Berkah Rizki Photocopy located in Gunung Pasir Jaya, One Village Udik, East Lampung, in improving service quality to achieve customer satisfaction and loyalty. Through a qualitative approach with case studies, this research reveals that MSME Berkah Rizki Photocopy implements several strategies, such as improving product quality, speed of service, and personalization of service. These findings indicate that these efforts are effective in increasing customer satisfaction and ultimately encouraging the creation of customer loyalty. This research contributes to the development of knowledge in the field of management, especially in MSMEs, as well as providing recommendations for other MSME actors in improving service quality.DOI: http://dx.doi.org/10.23960/E3J/v7.i2.241-250 
Co-Authors Bobiyana, Pandya I Ketut Lediestiani, Silvi Rahayu, Ni Putu Widhia Syahril Daud, Syahril