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All Journal JISIP: Jurnal Ilmu Sosial dan Pendidikan
Alevrido, Rayhan
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Arts Humanities Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Implementation of Cyber Policy in Indonesia: Study of Data Hacking Control by BSSN, Dittipidsiber, and the Ministry of Communication and Information at BPJS Health in 2021 Alevrido, Rayhan; Pasha, Julian Aldrin
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 9, No 3 (2025): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Juli)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v9i3.8709

Abstract

The BPJS Kesehatan data hack in 2021 shows important issues in the implementation of cybersecurity policies in Indonesia, especially regarding how effective coordination between institutions is. This study investigates how the response to the incident was affected by the lack of synchronization between the National Cyber and Crypto Agency (BSSN), the Directorate of Cyber Crime (Dittipidsiber) of the National Police Criminal Investigation Unit, and the Ministry of Communication and Informatics (Kominfo). This study uses a qualitative approach with a case study research type. The results of this study found that the process of mitigating data leaks became more difficult due to fragmentation of tasks, overlapping authorities, and the absence of an integrated crisis response protocol, although each institution has specific tasks, the lack of coordination led to slow and inefficient responses. In addition, systemic vulnerabilities increased because sectoral policies were not in line with national strategies.
Co-Authors Pasha, Julian Aldrin