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All Journal Journal of Economics and Business Letters Central Community Development Journal
Shrestha, Laba Kumar
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Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Social Sciences

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Reimagining entrepreneurship: A post-individualist philosophical inquiry into identity, ethics, and agency Paudel, Ram; Titov, Eneken; Shrestha, Laba Kumar
Central Community Development Journal Vol. 3 No. 2 (2023): December 2023
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/ccdj.v3i2.563

Abstract

Entrepreneurship has always been interpreted as a pattern that presupposes self-autonomy, economic rationality, and market-driven innovation. However, these pillars are eroded by the recent socio-cultural changes which are marked by the increasing collectivism, ethical pluralism, and technologically mediated changes. The current conceptual argument is a reconceptualization of entrepreneurship post-individualism that incorporates elements of existential, communitarian and ethical tradition based on the thinkers like Heidegger, Arendt and Bauman. Being based on philosophical hermeneutics, the paper criticizes liberal individualist model and reorients entrepreneurial identity as a process that occurs as a socially embedded and ethically driven process. Its main themes are how it seems to be a conflict between individuality and normative behavior, the decreasing of authenticity in the entrepreneurial culture, and how networks, technology and collective action are transformative. Through combining the knowledge of sociology, political economy and innovation theory, the paper suggests a comprehensive interpretation of entrepreneurship that put an emphasis on the relevance of significance, relations and the cultural sustainability rather than on the profitability and simple economic production. Entrepreneurship education, policy frameworks and ecosystem design are all implicated and it is argued that approaches that would enhance ethical responsibility, social interdependence, and collaborative agency in the entrepreneurship ecosystem should be encouraged. The piece will also be of use to fledgling interdisciplinary discussions, providing as it does a normative and ontological reconfiguration of entrepreneurship that will be suited to post-modern, digitally networked societies.
A conceptual framework for measuring e-Banking service quality and customer satisfaction: Integrating SERVQUAL and TAM in the context of Nepal Paudel, Ram; Shrestha, Laba Kumar; Paudel, Rajesh
Journal of Economics and Business Letters Vol. 4 No. 3 (2024): June 2024
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/jebl.v4i3.539

Abstract

This conceptual paper develops a comprehensive framework of the analysis of the service quality and customer satisfaction in the e-banking industry of Nepal by modifying the SERVQUAL model with the Technology Acceptance Model (TAM). Despite the spread in e-banking adoption, especially in urban areas, the quality of digital services is still uneven, and it can be explained by the lack of infrastructure, digital literacy, and the existing security issues. The suggested framework integrates five fundamental SERVQUAL dimensions, i.e., reliability, responsiveness, assurance, tangibles, and empathy with TAM constructs, such as trust, perceived usefulness, and perceived ease of use. The trust is set as a mediating variable, and the access to digital infrastructure is appointed a contextual moderator. The purpose of the study is to provide a formal foundation of further empirical verification, using, say, the structural equation modelling. The proposed framework provides a theoretical approach to improving the digital banking strategy and creating user trust and thus can enhance inclusive financial participation in developing economies like Nepal
Co-Authors Paudel, Rajesh Paudel, Ram Titov, Eneken